SunTrust Banks Portfolio Specialist 2 in Atlanta, Georgia
Req ID: W452894
Monitor, identify, research, compile, and report daily operational data related to specialized transactions, functions, work volume, productivity, and finance and quality issues. Resolve issues related to portfolio credit file administration including KYC and AML (Anti-money laundering) requirements. Reviews and researches account and client information in a time-sensitive fashion to insure adherence KYC/AML policy. Works closely with all Portfolio Managers to troubleshoot administrative issues such as data integrity, system requirements, and timeliness of compliance requirements. Undertakes projects and initiatives as assigned to assure a sound and comprehensive support function that will facilitate achievement of department goals and objectives.
In a high risk/high complexity environment, analyze business issues and make recommendations to maximize operational efficiency, quality, and compliance. Analyze and solve complex system related operational and customer issues. Create and maintain databases and management reports, interpreting data, and identifying trends for management. Identify, develop, and implement policies, procedures, and training materials to assure compliance with government regulations and to maximize efficiency and customer service. Provide training to others in the department/ function as a highly skilled generalist who can be successful assigned to any operations functionwith the ability of independent decision-making. Serve as an escalation contact.Position requires flexibility in prioritizing workflow for the day, with emphasis on multi-tasking.
- High School Diploma or equivalent and 5 years banking operations or retail branch banking experience with an emphasis on research and analytical concepts.
- Proficient with Microsoft Office and other bank applications necessary for research and reporting such as XPTR and Imagelink.
- Solid understanding of accounting, reconcilement and balancing process.
- Experience conducting other investigative research work in order to mitigate fraud and other risks to the bank.
Strong communications organizational and presentation skills. Preferred Qualifications:
Associate degree with an emphasis in accounting/finance or 5 years equivalent relevant work experience in retail banking operations environment.
- Working knowledge of on-line systems and banking regulations.
- Knowledge of Microsoft Access strongly preferred.
Equal Opportunity Employer: SunTrust supports a diverse workforce and is a Drug Testing and Equal Opportunity Employer. SunTrust does not discriminate against individuals on the basis of race, creed, color, gender, religion, national origin, age, disability, veteran status, pregnancy, marital status, citizenship status, sexual orientation, gender identity, genetic information, or any other classification protected by applicable laws.
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