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Dell Academy Coordinator in Austin, Texas

Training Coordinator

Innovative projects that deliver cutting edge results do not run themselves. Project and Program Management within Business Support ensure projects run seamlessly, from start to finish. Our team manages projects or leads others managing projects — ensuring cross-functional teams work collaboratively and effectively. We oversee initial plans, set budgets, track project activities and communicate milestones to key stakeholders.

Join us as a Training Coordinator on our Product & Operations Global Talent & development team to do the best work of your career and make a profound social impact.

What you’ll achieve

You will coordinate full end to end execution of Dell’s professional development and leadership periodic and ad hoc offerings globally.

Responsibilities

Work closely with Lead Training Coordinators & Program Managers who have oversight of all activities supporting the Academies worldwide

Scheduling and arranging logistics for periodic and ad hoc training courses

Answering questions from learners & vendors, and compiling survey data for classes, guiding employees with complicated issues and escalating to appropriate levels of management as necessary

Consistently participates in design and delivery of various program and project communications, documentations and reports Interfaces with a range of internal and external sources to gather information and prepare report.

Utilizes various software applications to compile and prepare standard, complex and/or ad-hoc reports, conduct analysis to ensure quality

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

Detail-oriented and organized - able to assist in the gathering of data and metrics used to manage class scheduling, vendor inquiries, and learner queries, able to successfully balance multiple tasks at any given time

Customer orientation - Able to respond efficiently and thoughtfully to ensure closure of internal customer and vendor inquiries. Business communication skills both written and verbal, with appropriate sensitivity to cultural differences and proven ability to work collaboratively across teams & at all levels of the organization.

Experience user of Excel & Outlook

Desirable Requirements

Experience supporting learning and development and/or training programs, corporate event planning and ServiceNow

Comfort with ambiguity - ability to jump in and flex as business needs change over time

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here (https://jobs.dell.com/diversity-and-inclusion) .

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here (https://jobs.dell.com/equal-employment-opportunity-policy-statement) .

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