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Cisco Software Engineer - Cisco Collaboration Technologies in Bangalore, India

Job overview:

In Cisco’s Collaboration Team we offer the best collaboration suite in the industry. Our mission is to offer a suite of collaboration products that allows our customers to have the most meaningful and productive collaboration in your workplace. We are making that experience easier, faster, and smarter with technology that simply works.

As part of the Webex Suite of Collaboration Services there is a solution called UCM Cloud which focuses on the calling aspect of collaboration. As an Individual Contributor in UCM Cloud Calling Engineering you would be responsible for Implementing each customer solution and making sure each solution is validated via automation. In conjunction with the Architects, you will review each customer configuration and make sure any concerns have automation test defined and run against the solution. Analytics are critical to any cloud offering and understanding and prioritizing the ones most critical to this task is also a must. The platform supports customers working on prem and over the top off prem, therefore, understanding how the different network options affect reliability and quality of service is required.

A key focus will be to design solutions and work with other engineers to implement designs with full confidence and understanding.

Your job responsibilities:

  • In-depth knowledge of software development processes, tools and methodologies
  • Exceptional team player with the ability to quickly develop and foster stakeholder relationships, and strong collaboration skills, with demonstrated track record of working with cross-functional teams
  • Ability to apply extensive experience as a networking protocol specialist.
  • Understands advanced architecture principles and design practices.
  • Exercises good judgement determining how to best achieve technical objectives of assignment.
  • Self-motivated and highly ambitious
  • Creative problem-solving skills and excellent troubleshooting/debugging skills
  • Strong written and verbal communication

You are a great fit for this role if you have: * 5+ years of experience building real-time communication-based software * Hands on Knowledge of Call Manager applications like UCM, Unity Connection, IM&P, and Expressway as it applies to upgrade, backup and restore, provisioning, and clustering over the Wan. * Understanding of Trunking, PSTN, Dial-Plans, Networking (DNS, IP Addressing, NAT) * Understanding of security and certificates * Experience in automating release, continuous integration/deployment system, and relevant tools (e.g. Git, Jenkins, Nexus, Artifactory, Ansible etc) * Automation (Python, Java, Scripting, Jenkins, Flowable) * Experience with modern Unix/Linux operating systems/distributions. * Understand tool like PCD, COBRA * Source Control (GIT)

We Are Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here’s how we do it.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re "old" (30 years strong!) and only about hardware, but we’re also a software company. And a security company. A blockchain company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can’t put us in a box!

But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool.


Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.