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Barnes & Noble College Booksellers Manager, Foodservice Programs in Basking Ridge, New Jersey


JOB TITLE: Manager, Foodservice Programs

REPORTS TO: Director, Food & Trade


The Manager, Foodservice Programs role has P&L responsibility for the retail performance of their division. The role will lead and manage the Café Coordinator as well as Café Field Trainers.

The Manager will be responsible for developing the merchandise strategy, assortment selection, pricing, promotions and executes the plan with their team, vendor and internal partners.

This role will drive vendor selection and negotiation of product purchase, terms and on-going relationships. The Manager will stay current with market and competitor trends, will plan, purchase, communicate and control merchandise for multiple categories in order to maximize sales and margin to contribute to the business and financial goals of the division.

The Manager will also be accountable for all Café Operations and Learning & Development for the Field.

This role will be required to travel to stores with all levels of Field Management to look for ways to increase sales and profits and leverages the learning’s; Act as a change Ambassador.

While this position's location is listed in Basking Ridge, NJ, we will also consider candidates based in the East Coast.


  • Drive innovation and newness into the Café Business

  • Research and Develop new products for both Café and Fresh Food Programs

  • Manage, develop and lead Home Office team

  • Partner with marketing to create in store marketing programs to support the business growth and revenue dollars both trade and marketing

  • Manage Nestle, Starbucks, US Foods and other critical relationships day to day

  • Collaborate with Design and Construction for all Café and Fresh Food projects

  • Ensure business plan is executed properly: pricing, distribution and promotional plans

  • Negotiate with manufacturers, distributors and other vendor partners to create products, marketing/promotional programs and gain additional revenue dollars

  • Manage Operations and Learning & Development for Café

  • Lead team to successfully provide operational consistency throughout the company

  • Oversee Quality Assurance and Store Visit Schedules

  • Ensure training tools and materials are current with business assortment and strategy

  • Work closely with Field Management to provide guidance and support

  • Additional responsibilities as required

  • Complies at all times with the Standards, Policies and Code of Business Conduct and Ethics as outlined in the Employee Handbook


  • 4 to 6 years of restaurant, food service or retail experience managing multiple stores, departments or units, P&L, inventory, operations and customer service

  • 4 + years of training, coaching with strong leadership and communication skills

  • 2 + years of buying or sourcing

  • Excellent written and verbal communication skills, teamwork as well as the interpersonal skills to present ideas to individuals and groups

  • Strong project management, financial and analytical skills

  • Ability to work with outside groups, vendors and partners to achieve organizational goals

  • Creative thinking ability to develop fresh perspectives and new ideas while developing workable implementation plans

  • Self-motivated, proactive and able to work in a rapidly changing environment

  • Must be able to travel 40% of each month to meetings and stores, potentially using various forms of transportation

  • Must be able to lift up to 40lbs. when working and merchandising in stores.

  • Proficient at Excel, Word, and Power Point


  • Store Managers & Regional Managers

  • Inventory Control, Vendor Relations, Finance and Internal Audit

  • MIO, Planning & Allocations

  • Marketing, Operations and Learning & Development

  • Vendor & Distribution Partners

  • Convenience Team

  • Design & Construction

Barnes & Noble Education, Inc. is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.