Park Nicollet Health Services Health Care Products Specialist in Bloomington, Minnesota
Health Care Products Specialist Job ID #:53621 Location:TRIA Orthopaedic Center, Bloomington Position Category:Retail Services Department:Home Medical Products 0095 Employment Type:Not Indicated Education Required:High School Diploma or equivalent (GED) Experience Required:None Union Representation:Non-Union (NONE) Work ScheduleM-F 8:15-4:45 Job Code:P5TI Hours/ Pay Period:80 Date Posted:Jul 16, 2020 Position Summary Assist patients with selection and training of medical product . Responsible for product knowledge and complex billing rules surrounding a variety of medical equipment and supplies. Responsible for maintaining inventory, patient data bases, product displays, tracking and maintaining department equipment and sales transactions. Identifies patient needs by asking clarifying questions to effectively promote our products and service Education/Experience: One or more years of sales and customer service experience in a DME or business environment with high service standards required. Sales and customer service training a plus. Experience with inventory management, electronic health care management software, merchandising and performing retail transactions preferred. Special Knowledge/Skills/Certifications/Licenses: Must have customer service and sales skills, verbal communication, and telephone etiquette skills. Needs ability to solve complex problems and work independently. Basic PC knowledge including: Windows and Microsoft Outlook preferred. Demonstrates knowledge of age related growth and development principles necessary to provide appropriate service and insure safety of patients. Knowledge of home medical supplies and equipment, product lines and insurance guidelines for reimbursement is desirable. Additional Information The Organization At Park Nicollet you're part of something bigger. We're a member of the HealthPartners organization, an award-winning integrated health care system comprised of several organizations. HealthPartners includes a team of 21,000 people dedicated to making a difference for our members, patients and the community. Whether you want to work in direct patient care, or support those who do, you will find a vast variety of job opportunities. Here, your contributions help to improve lives and impact health care for the better. If you want to make a difference, we want you on our team. Park Nicollet Mission, Vision and Values Mission: Our mission is to improve health and well-being in partnership with our members, patients and community. Vision: Health as it could be, affordability as it must be, through relationships built on trust. Values: Excellence We strive for the best results and always look for ways to improve. Compassion We care and show empathy and respect for each person. Partnership We are strongest when we work together and with those we serve. Integrity We are open and honest, and we keep our commitments. What makes us unique? At Park Nicollet, we never forget why we're here. Your health and well-being is our top priority and is at the forefront of everything we do. We believe outstanding health care is delivered when we merge the science and intellect of medicine with the compassion, spirit and humanity of our hearts. We refer to this as "Head + Heart, Together," and it exists to inspire constant improvement and lasting success. We achieve this by partnering with patients and families in everything from care decisions to service and facility design. As we work together as a unified team, we engage patients, families and the community, and put them at the center of everything we do. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.