PeopleReady Branch Manager in Chelsea, Massachusetts
We're searching for a natural leader who is ready to make an impact by leading day-to-day operations of our Chelsea, MA US branch. The ideal candidate has a passion for strategy and is as interested in achieving business results as they are in making connections with customers, job seekers and colleagues. This position is responsible for leading a team. organizing operational activities and executing the branch sales strategy. The Branch Manager ensures operational and financial performance is maintained and profit margins and revenue goals are achieved. You will consistently strive to help PeopleReady realize our vision of being the talent solution for the changing world of work.
Where you can shine:
Oversee day-to-day operations of the branch and assist with hands-on processes as needed.
Hire, manage, train and coach your team of branch staff.
Work with employees to set performance goals, expectations, and professional development plans.
Empower your team to reach their full potential. Hold them accountable for branch success by positively leading the way.
Execute branch sales strategy by sourcing and qualifying new leads, developing our workforce solutions, and pricing and closing orders.
Manage and grow existing customer accounts by closing additional up-sell and cross-sell opportunities. Maintaining consistent communication is key.
Continuously seek ways to streamline processes for operational efficiency and excellence.
Handle complaints, settle disputes, resolve grievances and conflicts – you know how to negotiate and diffuse conflicts.
Oversee recruiting efforts to ensure that we have a qualified pool of talent to meet customer demand.
Strategically manage branch profit and loss (P&L).
Ensure workers are appropriately dispatched to job sites, customer orders are serviced and filled and payouts are timely.
Create a culture of safety by conducting site visits and meeting with our customers and temporary job seekers. Proactively takes actions to contribute to a safer workplace for our people.
Manage workers compensation claims.
Embrace our culture principles: We Are Customer Obsessed, We Do the Right Thing, We Stand Together, We
At times, you may be required to drive a vehicle to transport temporary workers to job sites or to conduct customer site visits.
What you bring to the table:
5 years related experience; Bachelor's Degree or equivalent combination of education and experience
Prior experience managing in the staffing industry preferred
Valid driver's license
Proven leadership competencies and experience
Ability to execute, prioritize and meet deadlines under pressure
Ability to drive processes, improve operational performance and achieve results
Ability to hire, manage, develop, and lead individuals and teams
Excellent communications skills, both written and verbal. You have the gift of persuasion!
Ability to effectively interact and build relationships with a diverse employee population
Demonstrates proficient business acumen to include financial performance, and success in developing and maintaining customer relationships
Advanced problem-solving skills with the ability to define problems, collect data, establish facts, draw valid conclusions, and make decisions
At PeopleReady, we make a difference:
PeopleReady is an industry-leading general and skilled labor staffing provider for retail, manufacturing, warehousing, logistics, energy, construction, hospitality, and other industries. The daily impact that we have on the lives of job seekers and our customers' businesses is something that we're incredibly proud of. Our team operates by one motto: We Are Ready. Ready to make a difference, ready to change lives through work and ready to win. Are you ready to join us? To apply, please email your resume to Zkuhl@peopleready.com We can't wait to meet you.Our global impact:
Our game-changing JobStack platform fills a job every 9 seconds and has filled over 7 million shifts since its inception. Through JobStack and our network of 600 branch offices across all 50 states, Puerto Rico and Canada, we serve more than 98,000 businesses and put more than 221,000 people to work in 2020.
PeopleReady is part of TrueBlue, Inc. (NYSE:TBI), a leading provider of specialized workforce solutions helping clients improve growth and performance by providing staffing, recruitment process outsourcing and managed service provider solutions. In 2020, TrueBlue connected approximately 490,000 people with work.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.
TrueBlue was founded on the idea of connecting people and work. We work with businesses to provide the workforce solutions they need to succeed. Publicly traded since 1998, TrueBlue provides a talented workforce of over 600,000 people and partners with more than 100,000 companies around the world through three segments: PeopleReady, PeopleManagement and PeopleScout.
PeopleReady provides on-demand and skilled labor for retail, manufacturing, warehousing, logistics, energy, construction, hospitality, and ports & terminals industries.
PeopleManagement (Staff Management, SIMOS, Centerline) provides on-premise contingent staffing and on-premise management in the light-industrial sector and beyond.
PeopleScout provides high-volume permanent employee (RPO) recruitment process outsourcing and management of outsourced service providers to a global workplace.
TrueBlue continues to broaden its service offerings, reaching more markets, and offering greater technology and innovation to benefit employers, staff and contingent workers.
What we do at TrueBlue is simple – we put people to work and change lives every day.
PeopleReady is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religious affiliation, color, national origin, gender, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other basis protected by law. We will get to know you and connect you with jobs that match your skills, experience and preferences. We work hard every single day to find jobs so each employee has opportunity and variety in their work.