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Children's Home and Aid Child Welfare Assistant in Chicago, Illinois


Children’s Home & Aid invites you to join our team of mission-driven staff who share a common vision: an equitable world where all children and families thrive in strong communities. As a leading child and family service agency with more than 20 locations across Illinois, our mission is to advance the well-being of children by investing in families to disrupt the systemic and multi-generational cycle of racial, social and economic inequality.

Our full-time staff receive competitive salaries and a generous benefits package, including a paid leave accrual rate that starts at two weeks annually and grows to more than five weeks of paid time off each year. We hold ourselves and each other accountable for fostering an inclusive work culture where we can be our authentic selves, where we create and have equitable opportunities, and where our voices are supported and encouraged.

The Child Welfare Assistant will completes child welfare and case management training. They will provides case management services to a small caseload of clients and assist Case Managers with tasks as assigned by supervisor.

Core Responsibilities:

  • Provides case management services to a small caseload of clients, including needs assessment, service planning, case coordination, service brokerage, linkages with community resources, monitoring progress toward client(s) goals and objectives, and making recommendations for on-going services when necessary.

  • Analyzes and evaluates progress in the service/treatment plan and modifies when necessary to meet the needs and goals of the client(s).

  • Coordinates services and attends meetings with other agencies, systems, and community providers to meet the needs of the client(s).

  • Prepares court reports, attends scheduled court dates, and testifies in court upon request.

  • Schedules appointments to the client(s) home or a setting most agreeable to the client(s) at a time that is convenient for involved parties.

  • Provides and/or arranges transportation for clients.

  • Develops aftercare service/treatment plans with the client and ensures that any recommended services or providers are in place prior to client(s) being discharged.

  • Completes child welfare and case management training assigned by supervisor.

  • Assists case managers with tasks, such as legal screening paperwork, safety assessments and parent/child visits, as assigned by supervisor.

  • Reports any suspected abuse or neglect to the Department of Children and Family Services per the Abused and Neglected Child Reporting Act.

  • Meets the documenting, record-keeping, and billing requirements of the program.

  • Works cooperatively with other personnel on all levels.

  • Participates in regular supervision and staff meetings as required by department.

  • Attends required trainings.

  • Collects, reviews and utilizes data and information on clients and services to inform program/department performance.


  • Bachelor’s degree in social work or in another human service field required.

  • Must attend Department of Children and Family Service’s Foundation Training and pass related exams to obtain Child Welfare Employee Licensure, as well as Child Endangerment Risk Assessment Protocol (CERAP), Child Abuse and Neglect (CANS) certifications within ninety (90) days of employment.

  • Must have valid driver’s license and auto insurance when the position requires an employee to operate a motor vehicle in connection with executing the position’s responsibilities, which include driving to and/or from any agency function.

  • Demonstrates bilingual proficiency in speaking, reading and writing English and Spanish - may be required based upon team, site and/or location assignment.

  • Demonstrates the skills to analyze information, exercise sound judgment and make good decisions regarding the safety and well-being of youth.

  • Demonstrates effective verbal communication and interpersonal skills to establish and maintain rapport and professional relationship with youth, foster parents, co-workers, team members and collateral contacts.

  • Demonstrates proficient written communication skills to document and convey information accurately and within established timeframes.

  • Demonstrates effective skills to work autonomously and with a team.

  • Demonstrates proficient skills in time management and follow through of tasks.

  • Demonstrates intermediate computer skills, including Microsoft 365 and Outlook.

  • Demonstrates respect and acceptance of diverse individuals and communities served by, working in partnership with or employed by Children’s Home & Aid including but not limited to race, gender, ethnicity, social-economic status, and LGBTQ populations.

Where you work matters.

You’re considering a new position, so no one knows better than you that where you work matters. We believe that by building diverse teams of passionate advocates for youth and families, we can continue to show up for Illinois families, putting those families at the center of every decision, and strengthening the communities where we all work, play, and live together. (More about who we are here. ( )

We invite you to become an active member of a team that supports, inspires, and challenges each other, and grow your career in an organization that celebrates emerging leaders and provides development and training opportunities aligned with your individual goals and aspirations. If you are looking for an opportunity to do meaningful work, including raising your voice to disrupt the status quo, we encourage you to apply today.

Review our agency’s blueprint for impact:




  • Bachelors or better in Social Work

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)