Trihealth Inc ACCESS ASSOCIATE in Cincinnati, Ohio
Attention current TriHealth employees:Please apply for this position by submitting an online internal application via SuccessFactors. Please be certain to update your SuccessFactors Employee Profile prior to applying to this position. ACCESS ASSOCIATE: Performs Scheduling or Registration functions in a timely and accurate manner: working with TH ancillary departments to coordinate care and communicate with patients and physicians/offices to obtain information necessary to schedule and/or register patients. Provide excellent customer service and answer patient questions and resolve issues. Collect of copays, standard deposits and deductibles. SCHEDULING: schedule physician ordered tests in accordance with department guidelines; correlate medical diagnosis with ordered tests/procedures for medical necessity purposes that is required to receive reimbursement. REGISTRATION: educate patients on TH required legal compliance paperwork and provide financial triage (can properly direct patient with financial questions and explain concepts of insurance).MINIMUM REQUIREMENTS:EDUCATION: High School Degree or GEDEXPERIENCE: 1-2 years Customer ServiceSPECIALIZED KNOWLEDGE: Experience in fast paced, customer driven environment; Ability to operate multiple computer applications; Excellent verbal and written skills; Typing speed of 35 w.p.m. Medical terminology required within first year of employment if not already taken..Job Title: ACCESS ASSOCIATEDepartment Name: NRTH ADMITTING/REGISTRATIONLocation: Bethesda North HospitalHourly/Salaried: HourlyEmployment Status: Optional PositionBi-Weekly Hours:16Shift: Shift VariesWeekend Commitment: YesHoliday Commitment: YesOn-Call Commitment: YesPay Grade: T24TriHealth is an equal opportunity employer. We are committed to fostering a diverse and inclusive workforce.