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Performance Food Group Customer Service Representative in Cincinnati, Ohio


Job Title:

Customer Service Representative


Performance Foodservice Cincinnati (0572)

Job Description:

Position Summary:

A Customer Service Representative will professionally respond and interface directly with customers using various means of communication.

Position Responsibilities:

  • Handle requests by various forms of communication and technology for orders, substitutions, and pick-up and return credits.

  • Provide customer support with special requests.

  • Assist various departments in the Distribution Center as needed.

  • Other projects or duties as assigned.

Req Number:


Address Line 1:

535 Shepherd Avenue

Job Location:

Cincinnati, Ohio (OH)


1st Shift

Full Time / Part Time:

Full Time

EEO Statement:

Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy ( ; (2) the "EEO is the Law" poster ( and supplement ( ; and (3) the Pay Transparency Policy Statement ( .

Required Qualifications:

• High school diploma or GED.

• Minimum of 6 months experience with data entry and working in a demanding customer service environment.

• Ability to deal with customers on a day to day basis, via phone and/or in person.

• Strong interpersonal and exceptional problem solving skills in addition to being a team player.

• This position must pass a post-offer background and drug test.


Performance Foodservice

Job Category:


Preferred Qualifications:

• Foodservice distribution.



Company Description:

Performance Foodservice, PFG’s broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants and other experts builds close relationships with each customer, providing advice on improving operations, menu development, product selection and operational strategies. The Performance Foodservice team delivers delicious food, but also goes above and beyond to help independent restaurant owners achieve their dreams.


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