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Flowserve Corporation On-Site Applications Engineer in Edmonton, Canada

Company Overview:

If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!

Role Summary:

The Application Engineer sees it all—design, manufacturing, installation and operation of our pumps and seals at our customers’ sites in the oil and chemical industries. In this challenging position the Application Engineer (AE) provides real-time technical support to our customers, and provides recommendations for repairs, upgrades, and replacement equipment. The AE is actively engaged in troubleshooting problems and implementing solutions onsite at nearby customer facilities.

Shift hours: 5am - 5pm, 10 days on/10 days off.

Preferred Experience / Skills:

Preferences

  • Bachelor of Science preferably in Mechanical, Chemical, Petroleum Engineering

  • Provide technical support and recommendations for the selection, sizing, and application of Flowserve Seals and or pumps.

  • Support operations, quality, and other customers as necessary to meet their objectives and to achieve on time delivery goals.

  • Prepare technical reports of appropriate depth and detail to document product design development, seal failure analysis, and laboratory and field-testing programs.

  • Participate in interdepartmental activities to ensure that concurrent engineering techniques and best practice processes are effectively implemented throughout the engineering group.

  • Review of design for manufacturability and design cost issues

  • Support standardization and continuous improvement of product and process

Responsibilities & Requirements: Accountabilities

  • Communicate the needs of customers to Flowserve and be the customers’ primary source of information regarding design, application, installation, operation, and maintenance of our mechanical seals.

  • Act as liaison between customers and Flowserve’s sales engineers, reliability engineers, customer service, and manufacturing

  • Troubleshoot technical problems at our customers’ sites and in-house at our Flowserve Quick Response Repair Center.

  • Complete projects requiring both hands-on and mathematical approaches such as failure analysis reports, product performance reports, and engineering analyses.

  • Evaluate reports and data to support recommendations for improvement, replacement, or repair of equipment.

  • Help organize and ensure monthly meetings to maintain visibility on equipment performance.

  • Provide technical guidance about successful installation and operation of our products, ensuring that standardized installation procedures are followed.

  • Maintain data regarding customers’ equipment and parts inventories, responding with appropriate actions regarding inventory reduction and consolidation.

  • Maintain data in engineering systems; process engineering change notices; submit corrective action reports; and maintain current, accurate, organized files.

  • Help conduct technical training as needed for our customers.

Qualifications

  • 1-3 years of work experience with mechanical seals, pumps or the oil and gas industry. In-plant operations experience highly desired.

  • Knowledge of the design, materials, and operational requirements of mechanical seals and rotating equipment, especially centrifugal and liquid ring vacuum pumps, a positive.

  • Must have a strong customer focus and project a positive corporate image

  • Must be a team player, able to problem-solve and work with constructively with customers and co-workers.

  • Strong mechanical aptitude, organizational, and interpersonal skills.

  • Good organizational skills, able to establish priorities and work to specific deadlines

  • Excellent communication in both verbal and technical written skills.

  • Computer proficiency: Microsoft Office, AutoCAD, and Autodesk Inventor experience.

  • Some physical activity required (e.g., light lifting, walking large customer sites, and ascending/descending ladders and staircases in multi-story facilities).

Job Advertising Title: On-Site Applications Engineer

Primary Posting Location: Edmonton, Canada

Job Posting Category: Operations

Employment Type: Full time

Auto req ID: 53365BR

Country: Canada

Flowserve is an equal opportunity employer and makes employment decisions without regard to race, gender, disability or protected veteran status. Click here to learn more. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers Click here to learn more.

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