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U.S. Army Forces Command Soldier and Family Readiness Support Assistant (Office Automation) in Fort Sill, Oklahoma

Summary About the Position: Performs a variety of clerical, technical, and administrative duties in support of the Soldier and Family Member Readiness Group (SFRG) Program. Implements and maintains family support services for family members separated from the military sponsor due to mobilization/deployment and training efforts, or other duty requirements in support of the deployment cycle. Promotes efficient and effective communication between the command, SFRGs, community resources and Family members. Responsibilities Serve as the administrative assistant for the unit?s Soldier and Family Readiness Group (SFRG) Program. Maintain oversight of Soldier and Family Readiness Group (SFRG) activities within the unit. Update the Commander, Command Family Readiness Representative (CFRR), or designated representative on the program status, controversial issues, and services available to Soldiers and Family members. Coordinate with Unit Commander, Command Family Readiness Representative (CFRR), Soldier and Family Readiness Group (SFRG) leaders, and garrison agencies to plan and schedule briefings and orientations/workshops on Soldier and Family readiness issues. Participate in the recruitment and training of an active Soldier and Family readiness volunteer workforce. Use word processing software to prepare, copy, edit, store, retrieve, and print a variety of correspondence and memoranda. Perform a variety of general office clerical duties in support of the Soldier and Family readiness program. Assure proper safekeeping, storage and destruction of Soldier and Family Readiness Group (SFRG) records, Soldier and Family Readiness Army regulations and policies, and computer output. Inform Soldiers and Family members regarding the functions of the Soldier and Family Readiness Group Program and a variety of deployment and reunion issues. Answer routine and nontechnical requests for information such as status of reports, suspense dates for matters requiring compliance, and similar information readily available from files in a timely and accurate manner. Demonstrate sensitivity to the diverse needs of mobilized or deployed Soldiers and Family members during pre-deployment, mobilization/deployment, redeployment, and reintegration. Requirements Conditions of Employment Qualifications Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes: Gathering various sources of administrative or factual information for inclusion in briefings or reports; Assisting Soldiers or Family Members in gaining access to community or social service agencies, resources, or available services on the installation or surrounding community; Making recommendations for resolving problems; and Preparing correspondence, briefings, or reports. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05). OR Education: A half year (i.e., 9 semester hours) of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: Psychology, Social Work, Sociology, Behavioral Science, Behavioral Analysis, or Human Services. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 9. Add the two percentages. You will be evaluated on the basis of your level of competency in the following areas: ClericalCustomer ServicePlanning and EvaluatingTechnical Competence Education FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: Additional Information Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration. You will be required to provide proof of U.S. Citizenship. Two year trial/probationary period may be required. Direct Deposit of Pay is required. Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet. This is a Career Program (CP) 51 - General Administration and Management position. You may claim military spouse preference. If a MSP applicant is determined best qualified and selected, placement must be at the full performance level for priority consideration. Multiple positions may be filled from this announcement. Salary includes applicable locality pay or Local Market Supplement. Interagency Career Transition Assistance Program (ICTAP). If you are a Federal employee in the competitive service and your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority for this position. To receive selection priority, you must: (1) meet ICTAP eligibility criteria (2) be rated well-qualified for the position and; (3) submit the appropriate documentation to support your ICTAP eligibility. To be considered well-qualified and receive selection priority applicants must satisfy all qualification requirements for the position and receive a score of 90 or above. Additional information about the program is on OPM's Career Transition Resources website. If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application. Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.