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Traffic Tech Inc. Customer Service Support in Halifax, Nova Scotia

We are Traffic Tech, the hardest working team in transport. We have one mission: to deliver the extraordinary, every time.We are proud of our hard working and dynamic corporate culture. We believe that inspiring our employees and giving them opportunity for growth translates into better service for our clients. Each and every Traffic Tech employee is personally invested in ensuring our clients receive the most innovative, efficient and cost-effective solution available.

Your next challenge!

The Customer Service Support position will assist with the movement of freight across North America is coordinated and executed successfully according to our customers? needs.

What you?ll be doing!

  • Effective and professional communication with carriers and internal sales teams

  • Shipment tracking ? monitor pickup and delivery

  • Proactively reporting potential late deliveries to internal sales teams

  • Inputting shipment last locations and other information in operating system

  • Following Standard Operating Procedures and maintaining minimum productivity thresholds

  • Assist on minor Accounting Functions, obtaining documents, and data entry

What we?re looking for!

  • Minimal Customer service experience

  • Minimum High School Diploma - Great opportunity for recent graduates!

  • Well-organized self-starters with excellent interpersonal skills who enjoy a dynamic, fast-paced environment

  • Possess professional phone mannerisms

  • Outgoing personality; high energy; flexible with scheduling

  • Great attitude and desire to work hard while having fun!

What we offer!

  • Robust industry with training and mentorship

  • Compensation package that include Medical and Dental benefits

  • Dynamic environment and ?can-do? culture

  • No parking available

This is a full-time permanent position! Full time ONLY. Two available shifts: 8:30am - 5:00pm or 10:30am -7:00pm/11:30am - 8:00pm.

Traffic Tech has implemented preventative measures and safety precautions to ensure the safety and well-being of all persons entering Traffic Tech facilities. For example, upon arrival masks are mandatory, employees are greeted by our in-house full-time health screeners, social distancing is maintained in all common areas (6ft/2m), hand sanitizer stations are strategically spaced out around the office, there is a restricted flow of traffic within the office to avoid interdepartmental spreads or outbreaks, and increased cleaning of all office spaces and warehouses.

Traffic Tech remains compliant with all federal and provincial COVID guidelines.

While we thank all candidates for their interest, only those selected for an interview will be contacted.