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Impact Fire Dispatcher in Hudson, New Hampshire


Hudson, NH 03051, USA

Req #432

Thursday, October 14, 2021

Established in 2009, Impact Fire Services was the vision of a group of experienced industry professionals that wanted to build a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing relationships with the leading businesses in our markets. We are a full-service fire protection company, providing installation, maintenance, inspection, monitoring, and retrofit of fire safety systems. Come join a dynamic team of fire protection professionals, many of whom carry NICET and manufacturer certifications in leading brands. Impact Fire has deep experience supporting many industries including retail, healthcare, education and restaurants. Today, we operate over 25+ district offices across multiple states throughout the USA.

Job responsibilities include:

Dispatch, Customer service support and report administration

Coordinate and schedule fire protection repairs/installation for our customers. This includes scheduling, tracking, and communicating with both the sub and the customer.

Manage job progress and typing estimates.

Job Requirements include:

Prior Dispatch experience

Project Management (Fire Sprinkler, Fire Extinguisher, Backflow, Hood Systems, Fire Alarm) or have worked for a Service Company.

Both written and verbal business to business correspondence

Key Qualifications Include:

Ability to work cross-functionally with operational staff and management

Outgoing & Personable Excellent communication skills verbal and written

Customer service (Business to Business)

Detail oriented and organized

Ability to maintain professional composure when under pressure

Excellent verbal and written communication skills

Strong computer and typing skills.

Experience in MS office, Word, Excel & Outlook

Ability to meet firm deadlines.

Impact Fire Services offers competitive pay based on skills and experience, a comprehensive benefits package, including medical, dental, vision, a 401(k) with company match, Short and Long-term Disability, Paid Time Off, and holidays. For consideration, please apply on-line.EOE including disability/veterans.

Other details

  • Pay Type Hourly

  • Hudson, NH 03051, USA