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IBM Digital Trust Technical Specialist in Kista, Sweden

Introduction

The Technical Specialist in IBM is the solution and subject matter expert responsible for driving the customer technical agenda, account architecture and technical solutions sale that solve business challenges.

In this role you:

paint a vision of how the application of IBM technologies, infusion of modern IT architectures, integrated solutions and products will solve the customers business challenges, accelerate success and deliver extraordinary value

are accountable for driving customer satisfaction such that customers become promoters of the IBM platform

maintain strong platform and product knowledge and articulate the value proposition/ROI, competitive landscape, and relevant use cases to drive sales

apply technical and sales knowledge to create and deliver technical proof points to assist with deal closure

IBM Security is one of the leading cybersecurity providers globally. In the Digital Trust area we help customers protect their digital users, assets, and data. We provide a robust portfolio of open solutions and services for data security, identity and access management, unified endpoint management, and mainframe protection. We help protect workflows, applications, and cloud services while managing compliance requirements.

This is an opportunity to shape the future for both IBM and its customers. Start your journey now!

Your Role and Responsibilities

As a Digital Trust Technical Specialist, you are IBM's technical sales consultant to our customers and a technical sales leader for IBM sales teams. You will learn your customers business requirements, technical requirements, and competitive landscape and apply your technical knowledge and experience to bring new solutions to your assigned customers.

You will be responsible for collaborating with IBM sales teams to define, design, and detail the technical aspects and feasibility of proposed solutions. You will deliver solution workshops, product demonstrations, technical education, and proof of concepts on the digital trust portfolio within your assigned territory.

You will assist the IBM sales team with quantifying the value proposition of our solutions, support technical escalations, design solutions, and answer technical questions throughout the sales process in order to progress and close sales and develop lasting customer relationships.

Key Attributes:

  • Demonstrated technical and business value aptitude

  • Demonstrated customer-facing, presentation, written communication, and interpersonal skills

  • Ability to work independently in a mobile environment

  • Taking initiatives to own accounts and issues and driving team members toward common goal of winning business

  • Ability to articulate the technical benefits of IBM's IT portfolio products, solutions and services to all levels in customer's organization

  • Ability to identify the customers business and technical requirements

  • Ability to build and maintain relationships with key decisions makers and influencers at you customers

  • Ability to develop and deliver compelling demonstrations, proof of concepts, prototypes, and other pre-sales assets which tie IBM Security solutions to customer value

  • Ability to assist with Request for Proposal (RFP)/Request for Information (RFI) and other technical questionnaires

  • Competency in support training and consulting in post-sales tool and processing deployment situations

  • Understanding of Information Management surrounding technology at a high level and positioning value propositions for these products with customers

  • Ability to provide technical assistance for marketing activities: Regional Workshops, user group meetings, sales seminars, meet-ups and events

Required Technical and Professional Expertise

  • At least 3 years experience in information management technologies

  • At least 1 year experience in Software Presales, Sales Engineering or Consulting Experience

  • Experience in cyber security solutions and methodologies which may include Identity Management, Access Controls, Identity Governance or Cloud Security

  • Experience in technical solution design and architectures

  • Excellent communication and interpersonal skills

Preferred Technical and Professional Expertise

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About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

Your Life @ IBMWhat matters to you when you're looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBMIBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location StatementIBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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