Pfizer Pfizer Connect Business Insights Manager in Lake Forest, Illinois
Do you want to be at the forefront of customer-centric transformation in Pharma?
Do you love digging in the data to understand the drivers of business performance? Can you tell an effective story using data? Can you translate data into insight and insight into recommendation?
Our vision is to develop Pfizer Connect into an industry leading capability designed to meet our customers where they are by deploying innovative approaches to increase brand awareness, knowledge and understanding of our products, while enhancing our relationships and relevance with our customer base, ultimately leading to increased revenues.
Data mining and data compilation ; Maintain files and databases; Manage personnel / vacancy data compilation and management; Manage field-based Data Change Requests (Veeva)
Work closely with peers and with data/report providers in Enabling/ Platform functions (Digital, BAI, BIO Ops) to ensure data and reporting needs are met
Proactively identify issues that could impact organizational goals and identify solutions to ensure the team can maximize the business opportunity and customer experience
Proactively suggest and create business performance metrics and scorecards and maintain them to generate insights and drive ongoing improvements in: process efficiency, sales effectiveness, customer experience, etc.
Participate in various strategic and operational initiatives with a startup mentality and can-do attitude
BA/BS Degree required. Quantitative degree preferred
Min 5 years of insights/analytics experience; less with advanced degree
SQL or another query language
Strong reporting and analytical capabilities to derive insights from data. Sales, call center data experience preferred
Strong data visualization experience. Tableau experience strongly preferred.
Strong communication (written and verbal), influencing, negotiating, listening and interpersonal skills to effectively develop / maintain productive internal and external relationships.
Strong internal networking skills to solicit information and integrate industry best practices to the organization
Demonstrated project management capabilities
Self-starter with strong initiative, energy, and accountability with the ability to work autonomously and in a team environment
Excellent project management skills with a demonstrated ability to lead projects from inception through completion while bringing stakeholders along
Ability to manage competing priorities and balance multiple projects in a dynamic, fast-paced environment and responding quickly to feedback through iterative design
Advanced degree in Analytics
Finance and/or Accounting experience a plus
Data modeling experience
Customer-centric transformation experience
Experience with pharma sales data, pharma CRM data. Veeva experience strongly preferred
Other Job Details:
Last Date to Apply for Job: December 7, 2021
Non-Standard Work Schedule, Travel or Environment Requirements
Some light domestic travel may be required, primarily between NYHQ and Pfizer Connect Centers
Pfizer requires all U.S. new hires to be fully vaccinated for COVID-19 prior to the first date of employment. As required by applicable law, Pfizer will consider requests for Reasonable Accommodations.
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.
Mkt & Sales/Commercial Bus