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Sunstar Paramedics Scheduler in Largo, Florida

Scheduler

JOB DESCRIPTION

Summary:

Responsible for scheduling field, communications center, and specialty service assignments, as well as standbys for all employees. This position will interact throughout the company internally. Major Duties and Responsibilities:

  • Prompt and regular attendance at work.

  • Maintenance of manpower schedules to ensure the achievement of contractual performance standards and operating objectives.

  • Obtain good working knowledge and utilize scheduling software.

  • Ensure quality measures on company policies with emphasis on monitoring scheduling practices.

  • Ensure the balance between the company goals and the employee needs.

  • Have a clear understanding of the organization’s mission, values, goals and objectives.

  • Develop a continuous quality improvement program for scheduling practices.

  • Interface with supervisors to assist them in making informed decisions regarding production.

  • Ensure scheduling processes are followed, and resolve issues that may arise.

  • Play a key role in filling open shifts (or shift bid process if necessary).

  • Ensure that vacation and sick time is replaced when indicated by demand.

  • Create and maintain an environment in which employees are treated fairly, and feel valued as individuals for their contribution to the organization.

  • Participate in departmental and company meetings as required.

  • Work with the Deployment Manager on identifying needed schedule changes and minimize impact to employees.

  • Work with payroll regarding assuring proper records for incentive payment.

  • Perform other such duties as may be required.

    Qualifications:

  • High School diploma or equivalent.

  • Basic computer knowledge (Microsoft Excel and word).

  • Must be able to multi-task; answer phones and wait on employees in office.

    Physical Requirements:

  • Occasionally: Walking inside, carrying no greater than 25 pounds, kneeling, stooping, bending, leaning.

  • Frequently: Hearing/listening, clear speech, touching, typing.

  • Constantly: Sitting, seeing.

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