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AbbVie Reimbursement & Access Manager CNS - London & South East in London, United Kingdom

About AbbVie

AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . Follow @abbvie on Twitter ( , Facebook ( , Instagram ( , YouTube ( and LinkedIn ( .

The Reimbursement and Access Manager (RAM) for CNS is a field-based position responsible for ensuring optimal access for NHS patients to our Neuroscience product, as well as for any other products that may be deemed at any given time as lying within the scope of the role.

The role operates across a designated territory but is expected to concentrate on a defined list of specific accounts selected according to their business potential and opportunity. In these accounts, you will both ensure that barriers to patients access are eliminated as well as pro-actively seek and convert opportunities to improve access and hence uptake and sales.

You will operate as part of a cross-functional field team which will also include account specialists and field medical representatives, with support from head office functions. The role requires a high level of autonomy, initiative and collaboration.

The role is carried out within a framework created by a process of Integrated Account Management. Th is role shares joint responsibility with the relevant account specialist for creating, developing and implementing plans for key accounts. Each CNS RAM is likely to interact with 2-3 account specialists, depending on size of territory.

In this role you will be expected to have an advanced knowledge of the NHS in general and of the environment in which the key accounts across the territory operate in particular. You will engage with a variety of NHS personnel who are either decision-makers or influencers in determining patient access to products and in how services are delivered more broadly. This can include both clinical and non-clinical staff and they may be located in hospital trusts, clinical commissioning groups, integrated care services or other NHS structures. The CNS RAM should expect to engage confidently with customers up to a senior executive or clinical level.

The role is considered to be promotional. An exception to this is if the CNS RAM is called upon to deliver advanced budgetary notification for products ahead of marketing authorisation. Any such ABN activity would be non-promotional and must be carried out in strict accordance with the ABPI Code of Practice, as well as entirely separately from a CNS RAM’s other responsibilities.

Role Objectives

  • Implement the in-field market access element of the relevant brand strategy (or strategies) through key account-focused activity and through an Integrated Account Management approach.

  • Optimise access to our product (and other products where agreed) by anticipating and eliminating institutional and non-clinical barriers, and by seeking and converting opportunities that address both NHS and patient needs while improving product positioning and uptake.

  • Establish Abbvie as a trusted industry partner by building and maintaining relationships with market access customers, ensuring that these are transparent and productive for both sides.

  • Respond proactively to the changing NHS environment and customer needs and collect and share insights across the organization.

  • Deliver Advanced Budgetary Notification for new assets where required.


  • Degree in life sciences, health economics or policy, business, marketing, or other relevant area and ABPI qualified.

  • Proven ability to assimilate and simplify both clinical and economic information and data.

  • Previous experience in in-field market access preferred, in the UK market.

  • Strong knowledge of the UK healthcare system, structure and funding at all levels.

  • Experience and strong ability in working collaboratively across matrix functions.

Key Behaviours

  • Inspires and motivates others toward a shared purpose.

  • Influences colleagues to achieve cross-functional alignment.

  • Deals comfortably with risk and ambiguity, changing course when needed.

  • Makes timely, high-quality decisions with less than perfect information.

  • Acts respectfully yet courageously; says what needs to be said.

  • Communicates openly and honestly with all colleagues.

  • Connects unrelated concepts, generates original or unique ideas.

  • Persistent and resilient —finds the way to move good ideas forward.

Essential Skills and Abilities

  • Strong ability to identify mutually beneficial opportunities to improve clinic services and optimize access to treatments.

  • Financial awareness and strong business acumen.

  • Ability to sell wider economic and productivity value propositions to non-clinical stakeholders – in addition to high level outcomes benefits.

  • Proven ability to perform under pressure and remain positive and motivated.

  • Strong relationship building qualities (external & Internal) and good networking capabilities.

  • Strong ability to work in cross-functional & matrix teams, and to lead without authority.

  • Ability to work on own initiative.

  • Ability to forward plan and prioritise.

  • Willingness to travel, primarily within the UK.


Yes, 75 % of the Time

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Equal Employment Opportunity

At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.