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Robert Half International IT Support Technician in Los Angeles, California

Description

Our client in Los Angeles, CA is looking for an IT Support Technician. The volume has increased due to a number of projects including recent upgrades to Window 10, One Drive, Sharepoint, RAM, O365, Etc. IT Support Technician will handle typical tickets that can range from password resets, MS Suite, O365, Mitel phones, etc. Position is 40 hrs. a week 8-5pm weekdays!

Duties and Responsibilities

• Respond to internal tickets and coordinate with the end user and supervisor to come up with solutions to deliver a sound and stable computing resolution, providing exceptional support while demonstrating a sense of priorities.

• Install, configure, maintain, and troubleshoot PC hardware and peripherals. Maintain documented resolutions and operating procedures. Work independently in trouble-shooting problems and researching capabilities of current or proposed products.

• Create and maintain user accounts on networks and applications. Give proper permissions as established, process onboarding and offboarding of users, based on supervisory approval.

• Must comply with all company policies and procedures, applicable laws and regulations.

**We are looking to present candidates immediately and this IT Support Technician position will not be open long. You can apply for this position today by sending your resume to Valerie.Montoya@RHT (.com) or by contacting 310-343-4073 Extension 29620.

Requirements

IT Support Technician Requirements:

· 3-5 years knowledge and experience with Microsoft Active Directory environments, including OU management and security - Supporting 100+ end-users

· 3-5 years knowledge and experience with infrastructure services including DHCP, DNS, Printer Services

· 3-5 years experience installing, configuring, and troubleshooting any or all of the following products or technologies for helpdesk, desktop (some technologies may include: ServiceNow, Imaging, Active Directory, Office 365 , Cisco Phone systems, Intune, etc.)

· Self-Management: Display a high level of independent thinking, initiative, effort and commitment towards completing assignments in a timely manner.

· Customer Focus: Consistently delivers excellent customer service under pressure while quickly and effectively, resolving customer problems.

**We are looking to present candidates immediately and this IT Support Technician position will not be open long. You can apply for this position today by sending your resume to Valerie.Montoya@RHT (.com) or by contacting 310-343-4073 Extension 29620.

Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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