SunTrust Banks Insurance Compliance Administrator - Commercial Real Estate - Bloomfield Hills, MI / Leawood, KS / Frisco, TX in Michigan, Michigan

Req ID: W453152

Job Description

Cohen Financial is an integrated full service provider of capital related products and services to the commercial real estate industry. This position will support the Investor Services department and serves as the primary resource for insurance monitoring, compliance and process improvement. Specific responsibilities include, but are not limited to:

Technical Compliance ·Review, analyze and interpret all types of property and liability insurance policies for commercial real estate loans to ensure compliance with loan documents, investor requirements, government regulations (FNMA, FHLMC and FHA/GNMA) and internal policies and procedures ·Review replacement cost and loss of income calculations for commercial real estate insurance policies to ensure compliance with loan documents and investor guidelines ·Review and analyze any forced place insurance coverage that is required due to inaction of the borrower ·Review casualty losses incurred on commercial properties and advise internal and/or external clients regarding insurance coverage and loss proceed requirements relating to those casualties ·Correspond, as necessary, with borrowers, insurance agents, and insurance companies to resolve any loan compliance issues or discrepancies related to insurance ·Subject matter expert who can be a resource for other associates relating to insurance Process Compliance ·Monitor the insurance process and ensure that proper insurance coverage is in place for the commercial real estate properties securing loans serviced by the department as required by the loan documents, investor requirements, government regulations and internal policies and procedures ·Work closely with management and staff to ensure compliance with policies and procedures relating to insurance including, but not limited to, collection of insurance certificates (ACORD form) and/or policies, payment of premiums, monitoring expirations, etc. ·Recommend enhancements to insurance related processes that reduce risk and increase efficiencies ·Monitor and ensure the data contained in the loan servicing system, as well as investor and GSE (Government Sponsored Enterprise) websites, is updated to reflect the current status regarding insurance policies including, but not limited to, effective dates, coverage amounts, etc. ·Oversee the process for securing any forced place insurance coverage that is required due to non-compliance with loan agreements ·Review forced place policies and advise management regarding costs, coverage and risks associated with those policies ·Assist internal resources in determining that all non-escrowed real estate loans have adequate insurance policies in force ·Interact with internal resources, as needed, to resolve any issues or discrepancies related to insurance ·Assist with the coordination of insurance matters relating to servicing transfers – incoming and outgoing ·Must be a team player and have the willingness to help others when needed ·Achieve or exceed minimum training hours as stated in the department’s policy ·Some travel may be required ·Other duties as assigned Eligible to manage or perform loan origination or servicing functions under Mortgage Investor or government agency guideline requirements. Qualifications Required Skills / Qualifications:

  • Extensive knowledge of the various types of commercial property insurance policies
  • Insurance compliance background including, but not limited to, coverage discrepancies, industry standards and government regulations
  • Strong written and verbal communication skills
  • Demonstrated ability to work with employees and customers at all levels within an organization
  • Strong PC skills, including a demonstrated proficiency with Microsoft Office applications
  • Professional and polished demeanor
  • Excellent time management skills with a demonstrated ability to multi-task, follow through on commitments, meet deadlines and drive results
  • Ability to work well under pressure and within tight time constraints, including the ability to work overtime if required
  • Strong customer service skills Desired Skills / Qualifications:

  • Commercial multifamily insurance compliance background relating to FNMA, FHLMC and FHA/GNMA

  • Prior commercial real estate loan servicing experience
  • Commercial insurance agency or insurance carrier work experience
  • 4 year degree with emphasis in business, finance, or accounting

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