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Gilead Sciences, Inc. Sr Manager, Commercial L&D in Milan, Italy

Gilead Sciences is continuing to hire for all open roles. Our interview process may be conducted virtually and some roles will be asked to temporarily work from home. Over the coming weeks and months, we will be implementing a phased approach to bringing employees back to site to ensure the health and safety of our teams.

For Current Gilead Employees and Contractors:

Please log onto your Internal Career Site (!CK5mGhIKBggDEMenAhIICgYI1A0QtgI/cacheable-task/2997$2151.htmld#backheader=true) to apply for this job.

Job Description

Gilead Sciences is a research-based biopharmaceutical company that discovers, develops and commercializes innovative medicines in areas of unmet medical need. With each new discovery and investigational drug candidate, we seek to improve the care of patients living with life-threatening diseases around the world. Gilead’s therapeutic areas of focus in Italy include HIV/AIDS, liver diseases and cancer.

The Role

Reporting to the Associate Director Digital and CL&D , the Commercial Learning and Development Senior manager will provide CL&D Business Partner support for Gilead Italy.

In particular, he/she will be responsible of addressing all the commercial training needs of the business units, designing and managing all the necessary pre and post-launch learning and development initiatives dedicated to the field force.

By the very nature of a rapidly growing and highly demanding business, the demands upon the Commercial Learning & Development function will be wide and varied. Leaders set demanding performance expectations for their businesses and will expect the same from CL&D; balancing pragmatic solutions, flawless execution and the ability to partner & challenge effectively will be the key elements of success in the role. At the same time, and consistent with the overall culture at Gilead, this position will require someone who is very comfortable in being hands-on.

Job Responsibilities


  • Develops and coordinates launch and continuous training programs for the field, implemented either at Sales Meeting (in presence workshops or remote meetings) or at scheduled intervals, in collaboration with Marketing and Med. Affairs functions

  • Integration of the Gilead’s competencies model in all field focused training activities

  • Manages the development and planning of initial training for new commercial hires

  • Supports Business Units in implementing trainings on Gilead’s communication model (Elite) and soft skills (both for TSs and SMs)

  • Embodies an innovative and digital-oriented mindset and is able to exploit new technologies and methodologies to design effective trainings

  • Works cross-functionally to successfully develop and implement new training activities

  • Carries responsibility for the Gilead LMS regarding content innovation, adaptation and update for all indications in close collaboration with cross-functional stakeholders


  • Works with external partners and internal medical experts to build training materials for the therapeutic areas

  • Provides in field coaching to others or provides input on coaching projects

  • Actively participates in the digital transformation program of the affiliates, implementing innovative training solutions that leverage digital technology

  • Coordinates the involvement of internal and external training experts and participants

  • Build solid relationships with key stakeholders internally (i.e. Commercial Excellence, Business Units, Medical, HR, Regulatory) and externally (e.g. training specialists, coaches, centers of excellence…)


  • Can do attitude and positive mindset

  • Excellent verbal, written, presentation and interpersonal skills in order to lead, interact with, focus, resolve conflict, and drive consensus amongst disparate groups of individuals.

  • Engaged planner, able to formulate, develop and execute training strategy, and effectively manage multiple projects/priorities

  • Robust knowledge of the fundamentals of learning ( e.g., Adult Learning; Adressing different learning styles, etc.)

  • Strong commercial training skills and thorough knowledge and/or expertise in each area (e.g., commercial skills, core business skills, soft skills, etc.).

  • Profound familiarity and knowledge of commonly used concepts, practices, and procedures for sales (and other) training.

  • Demonstrates ability to conceive, develop and implement training plans of action on time and within budget.

  • Experience regarding creative content management on Learning Platforms

  • Strong affinity to digital learning environment & ideally already experience in remote product and/or skill training

  • Strong capability in leading cross-functional projects

  • Lateral leadership capabilities

  • In-depth knowledge of relevant software systems (e.g., MS Excel, MS Word & PowerPoint, etc.)

  • Digital and analytical skills


  • Solid related experience in biotech or pharmaceutical industry (Core)

  • Successful field sales experience is a plus (Nice to have)

  • At least 3 years experience in commercial training or health education (Core)

  • Fluent in English and Italian (Core)

Equal Employment Opportunity (EEO)

It is the policy of Gilead Sciences, Inc. and its subsidiaries and affiliates (collectively "Gilead" or the "Company") to recruit select and employ the most qualified persons available for positions throughout the Company. Except if otherwise provided by applicable law, all employment actions relating to issues such as compensation, benefits, transfers, layoffs, returns from layoffs, company-sponsored training, education assistance, social and recreational programs are administered on a non-discriminatory basis (i.e. without regard to protected characteristics or prohibited grounds, which may include an individual’s gender, race, color, national origin, ancestry, religion, creed, physical or mental disability, marital status, sexual orientation, medical condition, veteran status, and age, unless such protection is prohibited by federal, state, municipal, provincial, local or other applicable laws). Gilead also prohibits discrimination based on any other characteristics protected by applicable laws.

For Current Gilead Employees and Contractors:

Please log onto your Internal Career Site (!CK5mGhIKBggDEMenAhIICgYI1A0QtgI/cacheable-task/2997$2151.htmld#backheader=true) to apply for this job.

Gilead Sciences, Inc. is a biopharmaceutical company that has pursued and achieved breakthroughs in medicine for more than three decades, with the goal of creating a healthier world for all people. The company is committed to advancing innovative medicines to prevent and treat life-threatening diseases, including HIV, viral hepatitis and cancer. Gilead operates in more than 35 countries worldwide, with headquarters in Foster City, California.

Following extensive monitoring, research, consideration of business implications and advice from internal and external experts, Gilead has made the decision to require all U.S. employees and contractors to be fully vaccinated against COVID-19 as a condition of employment. The health of our employees, contractors, their loved ones, our partners and the communities and people we serve is a top priority. Vaccination is the most effective way currently available to deliver on that priority.

The purpose of the vaccination requirement is to minimize the spread of COVID-19 in the workplace and support the health and safety of our communities. A person is considered fully vaccinated two weeks after the second dose of a two-dose vaccine or two weeks after a single-dose vaccine has been administered. Anyone unable to be vaccinated, either because of a sincerely held religious belief or a medical condition or disability that prevents them from being vaccinated, can request an accommodation.