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VMware Senior Cloud Operations Engineer - Workspace ONE UEM GovCloud - Opportunity for Working Remotely in Nashville, Tennessee

Mission for the Federal Workspace ONE team:

Ensure that Workspace ONE on Amazon Web Services (AWS) GovCloud operates

with high reliability, availability and performance at scale for our customers. The

Workspace One on AWS GovCloud Operations team is looking for a senior Cloud

Operations engineer with a diverse set of experiences and skill sets to help maintain VMware’s WS1 Software as a Service (SaaS) running on AWS GovCloud

infrastructure. As a Workspace ONE Cloud DevOps engineer you will provide service,insight, response, and service management to maintain high service reliability and availability with low touch through extensible services and platforms, standardized processes, data insights, and product feedback.

Responsibilities

  • DevOps: Maintain Workspace ONE on AWS, GovCloud customers, and the VMware SaaS supporting infrastructure

  • Site Reliability Engineer: Work closely with development teams to improve maintainability and reliability of services

  • Handle seamless upgrades of infrastructure and services through automation

  • Identify, gather, analyze and automate responses to key performance metrics, logs, and alerts

  • Ensure compliance with appropriate security standards

  • Conduct post-postmortems to analyze failures and prevent recurrence

  • Provide service support by participating in regular on-call shifts responding to service issues

Minimum Qualifications

  • BS in Computer Science or related technical field, or equivalent industry experience

  • Strong communication and interpersonal skills

  • Systematic problem-solving approach coupled with a strong sense of ownership and independence

  • Experience administering Windows/Linux systems in a production environment

  • Experience providing on-call support for high priority incidents

  • Operational experience with networking and an understanding of networking principles

Preferred Qualifications

  • Experience operating, troubleshooting, and scaling web and application services

  • Experience reviewing security scans, remediating vulnerabilities, and system hardening

  • Experience with automation systems: e.g. Ansible, Jenkins, PowerShell, Terraform

  • Experience with monitoring solutions: e.g. Splunk, Solarwinds, Nagios

  • Experience with Jira Service Desk and PagerDuty or similar tools

  • Experience with Change Management processes and functions

  • Experience with High Availability services

  • Exposure to VMware Workspace One, and AWS

This position will perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil, and therefore any offer will be contingent upon verification of both of these requirements. The position is also contingent on passing an enhanced background check.

Category : Engineering and Technology

Subcategory: Site Reliability

Experience: Manager and Professional

Full Time/ Part Time: Full Time

Posted Date: 2021-10-14

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what’s possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

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