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Livingston International Traffic Agent in New Orleans, Louisiana

Traffic Agent

Join Livingston and grow your career in the constantly changing world of international trade. Livingston is a market leader offering customs brokerage, international trade consulting, compliance and freight forwarding services around the world. Livingston has over 3,000 employees at more than 90 key border crossings, sea ports, airports and other strategic locations in North America, Europe and Asia.

Our fast-paced and collaborative environment offers you the opportunity to work with leaders in the industry, receive recognition for achievements and develop your expertise in the complex and evolving world of trade. Learn how you can make an impact at Livingston.

Job Type: Full Time

Location: LA New Orleans - US051

JOB SUMMARY

We are looking for a Traffic Agent to join our long standing, close-knit team! This position is responsible for gathering international documentation and arranging domestic delivery to destination. This is a flexible day shift.

KEY DUTIES & RESPONSIBILITIES

  • Prepare traffic files and instructions for delivery orders and ensure that the Bill of Lading is submitted when required.

  • Coordinate with Client Import Analyst and external parties for missing documents, required information, and other customer requests needed to obtain the customs release.

  • Confirm that Customs releases and steamship releases are obtained.

  • Verify supplementary charges prior to payment of invoices.

  • Maintain superior working relationship with clients, teams, co workers, transport companies and warehouses

  • Track/trace shipments to avoid potential storage/demurrage liabilities and delivery has been completed

  • Process emails on live shipments and import files into systems for clearance

  • Complete delivery orders and arrange pick-up

  • Complete payment of freight/terminals by guarantee, check or wire transfer as needed

KNOWLEDGE & SKILLS

  • Familiarity with credit policies, traffic and forwarding methods and procedures

  • Must be able to coordinate desired delivery arrangements for clients from transportation companies

  • Familiarity with customs release process

  • Computer and Internet skills required

  • MS Office experience

  • Must have knowledge of international transportation

  • Negotiation skills

  • Client service oriented

  • Strong oral and written communication

  • Telephone etiquette

  • Strong organization and problem-solving

  • Prioritization and time management

WORK EXPERIENCE – MINIMUM REQUIRED

1 year of experience

EDUCATION

Required: High School/GED or equivalent

COMPETENCIES

Business Acumen and Straight Talk

Agility

Customer First Focus

Inclusion and Collaboration

Accountability

Leading and Developing

Livingston is proud to be an equal opportunity workplace.

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