System One Services Central Office Technician in Nobleboro, Maine
Central Office TechnicianNobleboro, ME
MOUNTAIN, LTD. has an opening for an On site Central Office Tech in the Nobleboro, ME area.
Since 1979, MOUNTAIN, LTD. has successfully created and supported turnkey engineering solutions for traditional and wireless telecom providers across the United States. We are a national leader in the industry, providing high-quality engineering, on-time service delivery, and skilled personnel paired with innovative technology and creative solutions. Specialties include OSP/ISP engineering, design, permitting, right-of-way and CAD for traditional and wireless telecommunications companies.
5+ years of experience in supporting network equipment or phone switching systems
Experience with network protocols: TCP/IP, DHCP and DNS
Experience with of network technologies: routing, switching, DSL, and fiber
Experience with class 5 TDM switches a plus
Experience with Softswitch (MetaSwitch would be a plus), SIP, MGCP, and outside plant experience also an advantage but not required
Working knowledge of Microsoft Office Suite
Ability to prioritize workload based on due dates
Ability to coordinate, organize and prioritize multiple tasks/projects and follow through to completion
Strong attention to detail
Self-motivated, responsible and enjoy being part of a team
Periodically work flexible hours to meet customer’s needs or perform maintenance
What you will be responsible for:
Utilize excellent customer service skills and exceed customers’ expectations.
Install, provision and maintain DSL and Fiber Ethernet services to business and residential customers.
Install, provision and maintain various types of fiber optic multiplexers.
Install, provision and maintain various types of Broadband loop Carrier equipment.
Install, provision and maintain various types of Tl, DS3, OC3 and Ethernet Circuits.
Install, provision and maintain various types of DSLAMs and related equipment.
Install, provision and maintain various types of CO batteries and power equipment.
Maintain and provision a class 5 Siemens EWSD TDM switching system and DCO “1 up” line frames.
Maintain and provision MetaSwitch softswitch
Install cable raceway, relay racks, fiber management and duct work ect..
Follow up with customers, provide feedback and see problems through to resolution.
Ensure proper recording, documentation and closure of trouble tickets.
Recommend procedure modifications or improvements.
Participate in rotational “on-call” schedule to cover non-working hours
Preserve and grow your knowledge of network equipment, protocols and technologies.
Thank you for your interest in MOUNTAIN, LTD. For more career opportunities, please visit us at www.mountainltd.com