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ServiceNow, Inc. Senior HRBP Manager in Orlando, Florida

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog ( and hear from our employees ( about their experiences working at ServiceNow.

What you get to do in this role:

  • Identify and address critical organizational and people issues, and remove barriers impeding the success of the business

  • Assist with the change process as the company meets the challenges of hyper-growth and the need to scale

  • Partner with other HR Business Partners and centers of excellence to ensure alignment and to create a strong, cross-functional team

  • Partner with expertise centers to solve business problems and to executive on corporate-wide talent initiatives

  • Deliver short-term solutions while also solving for long-term problems by addressing immediate challenges and underlying causes

  • Assist in aligning HR strategy with business priorities to drive to results

  • Improve manager capabilities through coaching and implementation of management development programs and opportunities

  • Use data to measure success: learn, iterate, and improve; analyze trends and develop proactive actions to further support business objectives

  • Communicate to a diverse population and be able to flex your style according to the audience

To be successful in this role you have:

  • 10+ years of HR experience, including both direct client support and management coaching experience

  • Demonstrated competence in the various HR functional areas, especially employee relations and change management

  • Comfortable and thrive in an ambiguous, high growth, fast paced environment

  • Ability to thrive in an unstructured environment and work independently

  • Critical thinker with success in developing innovative solutions to business issues

  • Ability to manage multiple complex issues and prioritize projects concurrently

  • Ability to work at all levels of the HR “stack” - Strategic, operational, and tactical

  • Ability to think strategically and implement strategy tactically

  • Superb judgment and integrity, including excellent decision-making skills and a sense of urgency

  • Pushes boundaries, isn’t afraid of speaking the courage of their convictions and exudes confidence in the delivery of their message

  • Possesses excellent influencing skills and extreme flexibility to be proactive and agile in an ever-changing environment

  • Exceptional verbal communication and presentation skills

  • Demonstrates Strong EQ

  • Other preferred locations: Santa Clara, or San Diego


ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here ( to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site ( .