SunTrust Banks Loan Administrator Supervisor-ISG - Cohen Financial (A Division of SunTrust Bank) - Leawood, KS in Overland Park, Kansas
Req ID: W451682
This position serves as primary contact for the borrower and Lender/Investor on all loan related matters within the Investor Services Group, a function of Cohen Financial, a division of SunTrust. Deliver the highest level of service to lenders/investors, borrowers, vendors and internal business units while ensuring compliance with servicing agreements, government regulations and/or Company policies. •Responsible for daily operational management of assigned resources and client accounts. •Oversee and manage utility resources efficiently to provide excellent client service support for both internal and external clients in a timely efficient and quality manner using various tools and techniques •Responsible for proper execution of assigned duties utilizing appropriate policies, procedures, delegations of authority and applicable contracts for assigned staff and processes •Manage borrower payment posting •Monitor portfolios to ensure compliance with loan servicing agreements •Summarize/abstract various commercial leases and other documents. Analyze title commitments and exceptions to title and be proactive in removing exceptions. •Review and understand legal borrowing entity structures including but not limited to limited liability companies, corporations and partnerships. Use knowledge of the formation process for legal entities to be able to take the lead in forming legal entities on behalf of clients. Qualifications
Minimum Requirements: •2 year degree •Work experience administering loans as well as experience with loan documents and/or legal documents •Strong written, verbal and customer service skills •Demonstrated ability to work and forge relationships with employees and customers and to work within a team environment •Strong PC skills, including a demonstrated proficiency with Microsoft Office applications •Possess the ability to work accurately and efficiently under time constraints •Strong organization, planning, prioritization and detail orientation skills •Excellent time management skills with a demonstrated ability to multi-task, follow through on commitments, meet deadlines and drive results •Demonstrated ability to work in fast-paced, rapidly changing business environment which requires a flexible and adaptable style •Resourceful, proactive, assertive, energetic and efficient •Effectively conduct internet-based research and produce spreadsheets, graphs and charts for professional presentations and contract packages •Eligible to manage or perform loan origination or servicing functions under Mortgage Investor or government agency guideline requirements Preferred Requirements: •4 year degree in business, real estate, finance, accounting •Prior commercial real estate loan servicing experience •Advanced Microsoft Office skills: Outlook, PowerPoint, Word and Excel. Equal Opportunity Employer: SunTrust supports a diverse workforce and is a Drug Testing and Equal Opportunity Employer. SunTrust does not discriminate against individuals on the basis of race, creed, color, gender, religion, national originTo review the EEO Poster, copy and paste the following link into your browser: http://www1.eeoc.gov/employers/upload/eeocselfprintposter.pdf http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA_508c.pdf
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