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Charter Care Health Partners CONSOLE OPERATOR - RWH in Providence, Rhode Island

Summary: Process incoming telephone calls, and outgoing calls via an electronic console. Dispatches reports to failures/troubles in the communication systems/network. Obtain pertinent information for messages for Medical Staff and on-call physicians. Locates on-call and in-house medical and hospital staff members utilizing various communication systems.

Education: High school graduate or equivalent. Some formalized business training preferred.

Experience: Minimum of two years experience in Telecommunications and console operations. Knowledge of Williams Communications and Switchview System equipment preferred. Experience in hospital communications desirable.