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IBM Benefits Subject Matter Expert - Japanese Language in QUEZON CITY, Philippines


At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

  • The Benefits Analyst has responsibility for the ongoing delivery of one or more employee benefits programs. The scope of the role will vary depending on the countries or regions being supported, the types of benefits processes being delivered, and the specific terms and conditions of each benefits program. In general,

  • Benefits Analyst is responsible for ensuring the smooth execution and ongoing improvement of day to day operational activities such as eligibility validation, invoice reconciliation, claims and payments administration, and employee support.

  • Responsible for implementing design changes, implementing process automation, managing vendor relationships, managing projects, monitoring service levels, resolving employee issues, and monitoring compliance with internal and external regulations.

  • This job role requires frequent teaming with other functions on matters involving benefits design, process automation, vendor contract negotiation, legal compliance, employee relations, employee communications, operational controls, and financial reporting.

Required Technical and Professional Expertise

  • Excellent verbal and written communications skills required in English and Japanese

  • 2 Years of HR/ Compensation/ Benefits Background

  • Work Location: Eastwood City Libis, Quezon City

  • Employment Type: Regular Full Time

Preferred Technical and Professional Expertise

  • Good computer literacy

  • Confident user of MS Office package (Word,Excel,OpenOffice)

  • Able to use the relevant HR tools and understands the implications of his/her actions in the systems

  • Preferably Cloud-based solutions and social networks experience.

About Business Unit

IBM Corporate Headquarters (CHQ) team represents a variety of functions such as marketing, finance, legal, operations, HR, and more, all working together to solve some of the world's most complex problems, help our clients achieve success and build collaborative work environments for IBMers.

Your Life @ IBM

What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM

IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.