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Kimley-Horn Information Technology Analyst in Raleigh, North Carolina

Overview

Our Raleigh, NC office is looking for an IT Analyst with 0-3 years of experience to join our Information Technology team.

Responsibilities

This individual will work with both local and region-wide IT teams to deliver support to several offices. The selected candidate responsibilities will include the daily IT support of our Raleigh office and providing IT helpdesk support to end-users across the region/firm.

Qualified candidates should have a passion for technology, a business mindset, a customer service-oriented attitude, strong communication skills, a willingness to work with others and the ability to travel. The successful candidate will be able to prioritize, troubleshoot/resolve problems and follow-through with internal clients.

Qualifications

  • Bachelor's Degree in Information Technology/Systems; Computer Science or related field with 0-3 years of experience OR

  • Associates Degree in Information Technology/Systems; Computer Science or related field with 3+ years of experience

  • Strong communication, written, and customer service skills.

  • High aptitude and willingness to learn new technologies.

  • A self-starter that can work with minimal supervision; highly organized.

  • Provide support on our corporate IT Helpdesk

  • Install new printers/copiers/plotters and other office equipment.

  • Understand Windows 10 and be able to configure and troubleshoot PC level problems.

  • Understand basic Windows Active Directory; user accounts and security groups.

  • Install and support enterprise applications.

  • Perform data maintenance and data archiving.

  • Assist with office moves/expansions.

  • Availability to travel.

  • Knowledge of Windows 10, Office 365, Teams and OneDrive for business, Exchange 365, Windows Server 2016, Active Directory, Networking basic fundamental

  • Have basic knowledge of Windows Server 2012/2016 printing and file level NTFS permissions.

Applicants must be legally authorized to work for Kimley-Horn in the U.S. without employer sponsorship. We do not typically sponsor H1-B or any other work visa petitions.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

ID 2021-4135

Location : Location US-NC-Raleigh

Education High School Diploma/GED

Employee Type Regular

Discipline/Focus Information Technology

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