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AT&T Senior Specialist-Business Management in Reynoldsburg, Ohio

Overall Purpose: This career step requires career level experience. Responsible for implementing, improving, supporting and leading the processes, strategies, and tools for the assigned business or functional area. Provide input and expertise for key technical functions by utilizing knowledge of the business, industry and technology.

Key Roles and Responsibilities: Define, design and implement processes into the organization and facilitate change through consulting and collaboration. Must have a thorough knowledge of the organization (processes, procedures, tools, applications, systems, etc.) coupled with a strong business background in order to fully support the organization. Typically provides support in one or more of the following areas: Internal Processes including creation and management of policies/standards/processes, process improvement and transformation, tool deployment, and Agile methodology; Financial Oversight including financial modeling and analysis, business case preparation and review; Compliance/Assurance including audit and compliance review and management, process and quality reviews and audits, vendor management, vendor relations, disaster recovery and business continuity; Analysis/Reporting including metrics, scorecards, performance analysis and gap identification; Planning including infrastructure program coordination, roadmap management, strategic and tactical planning; Resource Management including Front Door, workflow and work entry management, project estimations; Communication including creation of leadership presentation material, event planning, and oversight of corporate wide projects such as training, CP12, United Way, P2R, etc.; and Quality Management including oversight of complete lifecycle of IT troubles and defects, problem resolution activities and all recovery activities. May work across multiple internal and/or external organizations. Job Contribution: Technical professional with some experience. Sound technical knowledge growing through application, expanding knowledge of AT&T technologies.

Education: Preferred Bachelors of Science in Information Systems Technology, Computer Science or Engineering preferred; or Business Analyst nanodegree. Experience: Typically requires 2-3 years experience. Technical Career Pathway (TCP) role. Supervisory: No.

Principal Functional Skills / Competencies associated with this Title:

  • Business Acumen

  • Business Case Development

  • Business Data Analysis

  • Business Process Modeling

  • Change Control

  • Emerging Technologies

  • Finance and Accounting

  • Financial Forecasting and Modeling

  • IT Audit and Control

  • IT Environment

  • IT Governance

  • IT Industry: Trends and Directions

  • Outsourcing

  • Process Management

  • Project Management

  • Quality Management

  • Software Development Life Cycle

Note: Additional skills / competencies may be added to this specific requisition. During the application process, you will be asked to provide your proficiency and experience with all the skills / competencies associated with the requisition.

We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status.

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