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BlueGrace Logistics Logistics Operations Planner - Riverview, FL in Riverview, Florida

This role is responsible for the daily operations of Managed Logistics customers. This role will work closely with the Operations Manager and Director of Performance in a timely, proactive manner that exceeds the customer’s expectations. Hours are Monday through Friday, 8 am to 6 pm.

Duties and responsibilities:

  • Answering inquiries from carriers, clients, and/or customers

  • Mode Optimization

  • Investigation and resolution of issues submitted by customers, carriers and/or suppliers

  • Acting as a liaison between operations, carriers, and customers

  • Daily interaction with internal staff, carriers, and customer personnel is required

  • Prioritize workload based on collaboration with Operations Manager and EPD

  • Savings identification

  • Documentation of issues (carrier, supplier, customer)

  • Relationship building with customer contacts, carriers and suppliers

  • Creation of standard work instructions (SWI) and process improvement identification

  • Practice continuous business improvements by reviewing procedures and work habits; Implement steps to lower cost while increasing performance

Qualifications:

  • Degree in Logistics or related field and/or 1-2 years’ experience in logistics, transportation or related field

  • Working knowledge of Microsoft Office Suite

  • Experience working with Transportation Management Systems (TMS) is preferred

  • Effectively express ideas orally or in writing as required to perform the job and ability to proactively communicate with individuals at all levels

  • Work collaboratively with members of his/her team and establish/maintain effective working relationships when dealing with managers, supervisors, or co-workers

  • Ability to think outside the box and look for solutions

  • Must have a demonstrated ability in process improvement

*NO AGENCIES PLE

ID: 2021-2490

External Company Name: BlueGrace Logistics

External Company URL: www.mybluegrace.com

Street: 2846 S Falkenburg Rd

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