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Robert Half International Data Support Analyst in SCHAUMBURG, Illinois


Our client is looking to add a Data Support Analyst to the team! The candidate will be part of a larger team (8) providing operations and application support for a large complex financial system which manages a large amount of the company's revenue.


1) Analytical Expertise

• Obtain a strong understanding of the application data model

• Analyze operational data to determine trends and issues

2) Application Expertise

• Obtain a strong understanding of the application

• Interact with systems analysts, development, QA and the business for issue resolution and to gain application knowledge

• Recommend application enhancements ensure that the products and services provided to clients are received with high levels of satisfaction

• Create complex adhoc SQL queries for data requested by users

• Provide standard adhoc reports requested by users

• Research, resolve and respond to application questions and issues

• Run and monitor application processes

• Audit operational and user setup data

• Provide application training for business users

• Manage the provisioning and deprovisioning of users in accordance to the SOX SOP

3) Technical/Operational Expertise

• Research, resolve and respond to technical questions and issues originating from users or operations resources

• Monitor performance of application running on iSeries and WebSphere platforms

• Monitor system data size

• Review application and system logs proactively and in response to issues

• Submit and monitor data load and extract process jobs

• Manage hardware requests/upgrades/maintenance/system switches/application installations


The ideal candidate background will include:

• 3+ years of SQL experience

• 5+ years of experience in IT

• Strong analytical and problem-solving skills

• Experience supporting production applications

What skills/attributes are a must have?

• 3+ years of SQL experience

• 5+ years of experience in IT

• Strong analytical and problem-solving skills

• Experience supporting production applications

Must be eligible to work in the U.S. upon conversion

What skills/attributes are nice to have?

• Bachelor's Degree or equivalent work experience

• Proficiency with MS Excel

• Experience working with financial systems

• Highly motivated individual that is able to work independently and as part of a team

• Excellent attention to detail and quality

• Must be available to work extra hours from time to time to meet business needs

• Self-motivated, strong initiative, flexible and superior time management skills

• Good interpersonal and communication skills (oral and written) required

• Ability to work methodically in a fast-paced environment, under the pressure of strict time constraints and with constantly changing priorities

Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

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