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ManpowerGroup Multi State Payroll Specialist in Scottsdale, Arizona

The Payroll Administrative Specialist primary responsibility is to support the Payroll Manager by processing the weekly payroll and all related activities for the North American Region. The incumbent develops and controls tasks necessary to accomplish the organization's employee payables including payroll processing, customer service and reconciliation. The Payroll Specialist serves as the tier one subject matter expert for payroll and processes.

Keys Results (KPI's)

Result Measurement (Metric)

Third Party Contract Management

No major losses, errors or audit findings due to lack of controls.

Reports distributed within established timeline.

Establish systems and processes to obtain compliance, mitigate costs, and ensure data integrity and quality.

Regularly audit policies, employee deductions, garnishments/wages, expatriate, time and attendance, pay statements, year end, third party remittances, union, off-cycle processing, document management, general ledger and any other information related to payroll services for compliance with applicable law.

Responsible for interpreting and articulating data trends to internal and external business partners.

Analyse tax information such as garnishments, earnings and withholdings. Research and identify root cause analysis of payroll trends, discrepancies etc.

Complete occupational employment statistics and multiple worksite reporting



Employee Life Cycle.

  • Respond to employee inquiries related to company payroll policies and third party services; provide support for inquiries related to historical data/transactions to facilitate, support, and resolve internal employee appeals and resolve and counsel on employee issues.

  • Provide new hire employee ID and information required to access the payroll self- services and complete required client approvals.

  • Submit one time earnings payments or adjustments to employee deductions; changes to job, organization and pay groups; update client systems upstream and downstream of payroll systems; changes to access levels and authorities.

  • Timely coordination with Human Resources for employee terminations and reductions and respond to employee and Human Resources regarding separation process and instruction regarding termination payment amounts.

  • Process same day/next day payments for termination per state requirements

  • Manage overpayment process (communication, tracking, etc.)


Payroll Processing

  • Serve as backup to Payroll Manager in all payroll processing functions

  • Accurate and timely processing of all weekly and bi-weekly payrolls

  • Prepare and process all payroll adjustments and corrections as needed

  • Review payroll processing output to ensure it is complying with expectations and payroll reconciliation as needed.

  • Run, review, and save all applicable payroll reports per SOP and compliance

  • Review and manage PTO balances and Policy set up in payroll system


Payments Services

  • Assist with funding payroll, provide timely notification of stop payments, employee overpayments and pay adjustments.

  • Coordinate and communicate requirements for special or bonus payroll processing.

  • Garnishment processing, to include creditor response, employee set up, maintenance, communication as well as ensure accurate and timely payments by payment services

  • Reconcile/verify third party invoices to ensure proper third party remittances.

  • Make payments to unions for membership, dues and other union related payroll withholdings.


Time and Attendance:

  • Lock, validate and commit timesheets and confirm all data is correct and ready for processing.

  • Manage, review, and communicate timecard exceptions and missing punches

  • Respond to employee inquiries related to time and attendance data, policies, timecards.

  • Track and update employee entitlements.

  • Calculate statutory holiday pay (Canada only), overtime hours and accruals and calculate retroactive payments.


Qualifications - External

Required Education

  • Bachelor's degree or equivalent experience required


  • Minimum of five (5) years of progressive experience in payroll and previous experience standardizing and implementing, processes and procedures.

  • Specialized knowledge and ability to interpret and apply federal, state, province and local laws, rules and regulations relating to payroll

  • Ability to work with sensitive and confidential information

  • Knowledge of accounting principles and practices preferred

  • In-depth knowledge and experience of payroll calculation and processing

  • Proficiency in relevant payroll and accounting software preferred

Skill Sets

  • Proficiency utilizing databases, developing complex reports and researching

  • Attention to detail and accuracy

  • Planning and organizing

  • Scheduling and monitoring

  • Communication skills

  • Problem analysis and problem-solving skills

  • Decision-making

  • Teamwork - showing a commitment to teamwork and collaboration

  • Respect - extending dignity and respect to all people

  • Integrity - fostering trust and a positive work environment

  • Innovation - bringing creativity to the workplace

  • Customer Focus - achieving Company, department, and personal goals through a strong customer focus

Language Skills


ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.