Knipper Professional Services Coordinator in Somerset, New Jersey
Founded in 1986, J. Knipper and Company, Inc. and its affiliates, KnippeRx and Eagle Pharmacy, are dedicated to providing services exclusively for the pharmaceutical and life sciences industries. We are in an exciting accelerated growth phase fuelled by our three integrated business units; Third-Party Logistics (3PL), Custom Pharmacy Solutions (CPS), and Marketing Support and Samples Management (MSSM). Our company’s focus and mission are based on building partnerships and collaborating with our clients to create solutions that are strategically designed, faithfully executed and driven by market insight and data to ensure maximum return on our clients’ investment, ultimately improving people’s lives. The Knipper Vision: Create the shortest path between patient and therapy.
Join the growing Knipper family today!
The Professional Services Coordinator works under direct supervision of the Account Manager and/or Program Manager and is responsible for day-to-day operations of assigned client programs at that tactical level. The Professional Services Coordinator works to provide daily support to the Professional Services Program Management team.
Generate work orders and reports
Assist in inventory reconciliation
Preparation of client reports
Process special client requests
Provide internal clients with email, fax, and phone support
Prepare samples for client approval
Monitor inventory levels and back order situations
Set up job folders, filing and records storage procedures
Complete other program management tasks as identified by the Program Manager or Account Manager
Execute needed deliverables in a timely, efficient, and cost effective manner providing the highest level of customer service
Maintain ReSource Hours and accurately capture billable, non-billable, and overtime hours
An Associate degree is desirable.
1-2 years’ work experience within an office environment
Experience within the pharmaceutical industry is highly desirable.
Effective written and verbal communication skillsCustomer Service Skills
Microsoft Office Skills with a strong working knowledge of Excel, and Word
J. Knipper and Company is an Equal Opportunity Employer
External Company URL: www.knipper.com
Street: 270 Davidson Ave