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MassMutual Director, Integration Analytics in Springfield, Massachusetts

We’re growing and our clients deserve the best. As a seasoned Analytics Leader you’ll have an opportunity to be part of a dynamic work group and be responsible for the technical development and execution on MassMutual’s multi-year data transformation and migration program. In this role, as well as all roles within MassMutual, you will need to demonstrate accountability, agility, a dedication to being inclusive, strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience, and self-awareness.

What success looks like.

• Be highly collaborative, technically savvy, and responsible for defining and implementing Analytical framework and standards in Platform Transformation team at MassMutual

• Grow to be the go-to person for all of Data, Analytics and Reporting needs for Platform Transformation team

• Work with our Platform Development, Delivery and Business team to build analytical frameworks that enables scale and efficiency for platform integration and policy migration

• Innovate and implement efficient predictive models for successful migration

• Integrating MassMutual’s platform, systems, and business processes with internal and external book of record systems

• Expressing resilience and courage to persist through inevitable challenges

• Displaying agility by showing willingness to be adaptive to changing priorities while maintaining delivery efficiency

What your days and weeks will include.

The ideal candidate in the role of Director, Integration Analytics is a candidate who has a knack for seeing solutions in sprawling data sets and the business mindset to convert insights into strategic opportunities for our platform transformation team.

He/she will frequently interface with other organizations and will also work with all participating stakeholder groups and must exhibit strong verbal and written communication skills.

The Analytics Manager will work closely with leaders across platform transformation team to support organization goals and build analytics that influences high-quality, data-driven decisions.

They will ensure data accuracy and consistent reporting by designing and creating optimal processes and procedures for analytics employees to follow.

They will use advanced data modeling, predictive modeling and analytical techniques to interpret key findings from company data and leverage insights into influencing business outcomes. The right person for the job will apply their exhaustive knowledge of data analysis to solving real-world problems faced by our company and finding opportunities for improvement across multiple projects, teams and business units.

The Analytics Manager would work with the Enterprise Architects and other engineers to define strategy, build solutions, and build technology components for a state-of -the-art policy migration platform in AWS cloud Infrastructure.

Primary Responsibilities:

• Develop deep knowledge of core data domains and business processes and drive value from the intersection of different functional views of MassMutual Products in the process of Platform Transformation.

• Lead cross-functional projects using advanced data modeling and analysis techniques to discover insights that will guide strategic decisions and uncover optimization opportunities.

• Build, develop and maintain data models, reporting systems, data automation systems, dashboards and performance metrics support that support key business decisions.

• Design and build technical processes to address business issues.

• Oversee the design and delivery of reports and insights that analyze business functions and key operations and performance metrics.

• Recruit, train, develop and supervise analyst-level employees.

• Ensure accuracy of data and deliverables of reporting employees with comprehensive policies and processes.

• Manage and optimize processes for data intake, validation, mining and engineering as well as modeling, visualization and communication deliverables.

• Examine, interpret and report results of analytical initiatives to stakeholders in leadership, technology, sales, marketing and product teams.

• Oversee the data/report requests process: tracking requests submitted, prioritization, approval, etc.

• Develop and implement quality controls and departmental standards to ensure quality standards, organizational expectations, and regulatory requirements.

• Anticipate future demands of initiatives related to people, technology, budget and business within your department and design/implement solutions to meet these needs.

• Organize and drive successful completion of data insight initiatives through effective management of analyst and data employees and effective collaboration with stakeholders.

• Communicate results and business impacts of insight initiatives to stakeholders within and outside of the company.

Key Expertise/Proficiency Required:

• Strong Analytical Skills.

• Strong experience in data mining principles: predictive analytics, mapping, collecting data from multiple data systems on premises and cloud-based data sources.

• Strong experience in analytical modeling that influence deep insight leveraging state of the art technologies.

• Strong experience in transforming data into business and process insights.

• Strong SQL skills, ability to perform effective querying involving multiple tables and subqueries.

• Understanding of and experience using analytical concepts and statistical techniques: hypothesis development, designing tests/experiments, analyzing data, drawing conclusions, and developing actionable recommendations for business units.

• Experience working with and creating databases and dashboards using all relevant data to inform decisions.

• Experience using analytics techniques to contribute to company growth efforts, increasing revenue and other key business outcomes.

• Strong problem solving, quantitative and analytical abilities.

• Strong ability to plan and manage numerous processes, people and projects simultaneously.

• Knowledge in actuarial risk analysis modeling.

• Excellent communication, collaboration, and delegation skills.

Experience requirements:

• Bachelor’s Degree in business, computer science, information systems or equivalent.

• 10 + years of experience with relevant technologies (and not limited to) enterprise-scale analytical experience of experience in a position monitoring, managing, manipulating and drawing insights from data.

• 3+ years of experience in leading a team

• 7+ years of experience as Data Analyst

• Strong experience in programming languages such as python, Java

• Strong programming skills with querying languages: SQL, PL/SQL etc.

• Strong programming skills with object models and mark up languages: SOAP, JSON, XML.

• Experience with big data tools: PostgreSQL, MongoDB, Oracle etc.

• Experience with data visualization tools: Tableau, Raw, chart.js (Open source) etc.

• Experience in AWS Cloud Technologies, Web services (REST/Soap) etc.

• Demonstrated expertise in managing medium to large-size projects

• Critical Thinking: Ability to reach well-reasoned solutions and solve problems through a thoughtful process of analyzing data

• Team Mentality: Partner effectively to drive and execute on common goals

• Learning Agility: Open to new ways of thinking and acquiring new skills to retain a competitive advantage

• Eagerness to learn new tools and technologies

• Ability to create rich diagrams and visual presentations in support of technical delivery and strategy work

• Ability to effectively work in and navigate a matrixed, multi-vendor organization

• Comfortable operating in a virtual environment with geographically dispersed teams

• Embraces change and displays results driven behavior

• Strong consultative skills at a cross functional level.

• Proficient in mapping of business processes to user and functional need

• Working knowledge of business processes, system development, process improvements and change management

• Experience with the full software development life cycle

• Ability to establish relationships with employees at all levels of the company

Excellent written, communication, facilitation, and presentation

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

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