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Swift Transportation ECT Planner in St George, Utah

Primary Purpose and Essential Functions: Resolve immediate concerns related to driver and/or customer issues for loads in transit.

  • Dispatch necessary resources (driver, truck, trailer) to take care of immediate issue.

  • Monitor loads and resolve issues that may affect the scheduled delivery/pickup times. Proactively inform customer accounts and/or customer of changes.

  • Resolve driver issues within authorized limits.

  • Use Micromap and plan next day loads as needed.

  • Provide daily summary of shift activity and ensure assigned Planners are informed of on-going concerns.

  • Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations in order to meet company demands and expectations and perform other duties as assigned by leadership.

  • Proactively work to assist others in achieving the organization's objectives.

  • Skills: Must have strong communication skills. Must be able to work in high pressure situations. Must possess strong problem solving skills. Must be detail-orientated.

  • Education: High School Diploma or equivalent required.

  • Experience Required: Previous driving experience or customer service experience required.