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EY Technology, Media & Telecom (TMT) - Technology Manager - Billing Solution Architect in St. Louis, Missouri

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Our clients operate in a world where achieving and sustaining performance is more difficult than ever. As a Consulting professional, you'll be focused on helping them grow and turn their strategy into reality. You'll work in high-performing teams that drive growth and deliver exceptional client service, making certain you play your part in building a better working world.

Your career is yours to shape. Whether you're aligned to customer; supply chain and operations; finance; technology consulting; strategy; or people and organizational change, we'll support you to develop the skills, knowledge, and experience necessary to succeed.

The strength of our global network, combined with local empowerment and a relentless focus on winning in specific markets, mean you'll gain valuable experience across different geographies and sectors. So whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The opportunity

EY advises and support TMT clients to assess, understand, architect, select, design, and implement bleeding edge solutions required to efficiently run their businesses, with a focus on BSS/OSS, Billing, Digital, Cloud and Integration.

These service areas span across Solution Architect, Business analysis (i.e. Business Analyst role); Business architecture (e.g., Technical analyst, E2E Architect for BSS/OSS ecosystem); Agile – product owner, scrum master; IT Program/project management; Process Improvement in the areas of Sales, Service Delivery (Billing, Order management), Service Assurance (Customer Care, Revenue Assurance); Solution Architecture, Mobile Applications, Digital Platform Architecture, Technology Strategy, and IT Operations.

Your key responsibilities

This is a rapidly growing area, so you will have plenty of opportunity to spread your wings and develop your skill set to keep up with the ever-growing demands of the digital landscape. Most of your time will be spent embedded with our TMT clients' teams, and we will look to you to provide our clients with a unique business and technology perspective on how they must continue to innovate and remain competitive in this ever-changing industry.

You'll focus on leading the team with design, customization and optimization of technology-based solutions across the sales, marketing, e-commerce, supply chain, finance, asset management and/or business and operations support systems domains. You'll team with various EY groups with the capabilities to pursue and deliver technology engagements and solutions that will bring our clients' vision and strategy to life.

  • Solution design using the full billing product portfolio

  • Design and validate that the proposed solution architecture supports the stated and implied business requirements

  • Review technical team deliverables for compliance with architecture standards, guidelines and leverages best practices

  • Articulate and present different point of views on various technologies

  • Present Architecture deliverables such as Ecosystem and Integration diagrams, ERD, Business Process Flows, Swim lanes, Visio and Mock-ups

  • Exhibit strong executive presence and ability to interact and effectively communicate with key project sponsors from CXO to end users

  • Deliver expert services to the billing partners

Skills and attributes for success

  • Working in project teams through agreed-upon phases of project governance, requirements definition, vendor selection, process and risk analysis, development and customization, testing, training, and rollout of a client's project life cycle

  • Collaborating with team members in developing applicable methodologies, tools, approaches, points of view, thought leadership and accelerators to differentiate EY in the TMT marketplace

  • Providing broad technical knowledge of various key technology and business platforms, teaming with client technology professionals and third-party strategic alliances

  • Developing long-term relationships and networks both internally and externally, interacting and communicating effectively with teammates, clients, stakeholders, and executives

To qualify for the role you must have

  • Bachelor's degree and five or more years of related work experience

  • Solid Quote-to-Cash experience in the billing area

  • Enterprise level experience, within a professional services organization, as a Solution Architect and/or Business Consultant with a leading technology consulting or product company, delivering moderate to complex ERP, billing, revenue, procurement and/or CRM solutions (Salesforce experience is a plus)

  • Demonstrated leadership abilities to lead business discussions with customers and architect the value of our solution and the best practices to implement it

  • Experience in requirements gathering, use cases documentation, business analysis, systems design and integration, user interface design and implementation

  • Experience in data analysis, conversion and migration, interfaces and reports

  • Experience with gap analysis and blueprint development

  • Experience with system design using configuration and/or customization, integration, testing and support

  • Experience in delivering end to end solutions through the entire SDLC – right from running the client facing workshops, design, build, test, deployment, UAT and handover

  • Experience in Waterfall and Agile methodologies

  • Must be a strong team player with excellent communication skills at the business and technical level, able to collaborate as part of a diverse and distributed team to deliver exceptional customer results in a rapid paced implementation environment

  • Experience with accounting and be able to converse effectively with finance teams

  • Experience managing tasks on multiple projects simultaneously

Ideally, you'll also have

  • Degree emphasis in computer science, IT, computer engineering, MIS or mathematics desired; master's degree in one of these areas preferred

  • Experienced in technical accounting and IFRS / ASC606

  • Consulting experience highly preferred

What we look for

We're interested in passionate leaders with a strong vision and a desire to stay on top of trends in the digital and emerging technology space. If you have a strong passion for helping businesses achieve their digital strategy, this role is for you. TMT-FY22

What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.

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