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American Express Manager -Compliance in Toronto, Ontario


Reporting to the Deputy Anti-Money Laundering Officer, the AML Manager will be responsible for managing programmatic enhancements, change management and audit/regulatory reviews of the Anti-Money Laundering & Anti-Terrorist Financing (AML/ATF) and the Anti-Corruption Compliance Programs, of Amex Bank of Canada (Bank), in accordance with legal and regulatory requirements and internal American Express policy.

The AML Manager provides strategic leadership for the AML/ATF Compliance Program, providing guidance on regulatory requirements and ensures quality and consistency of AML standards and performance across Amex Bank of Canada.

The AML Manager must maintain a clear understanding of the AML/ATF regulatory requirements, internal expectations, and processes across all lines of business in order to successfully control AML / ATF risk.

Responsibilities include:

  • Drive continued improvement of the existing AML/ATF Program including the implementation of new regulatory requirements, controls, policies and procedures to achieve compliance with legal obligations and Company policy.

  • Participate as required in projects and pertinent strategic initiatives, representing the AML/ATF Compliance to ensure applicable regulatory requirements are met.

  • Support the CAMLO / DAMLO in audit/regulatory reviews.

  • Communicate new regulations and legislation, emerging risks, regulatory trends and best practices.

  • Liaise as required with other staff and control functions, including Internal Audit, General Counsel, Operational Risk Management, Global Financial Crimes Compliance (GFCC) teams, other Compliance functions/resources.

  • Build strong relationships with strategic partners across the Bank and American Express Company to ensure effective coordination of regulatory implementation/changes, business product/services development, investigations, and reporting.

  • Ensure quality and consistency of AML/ATF change management standards and performance across Amex Bank Canada while managing multiple tasks simultaneously

  • Provide oversight of law and regulations and guidance to the business regarding the establishment and maintenance of effective day to day regulatory compliance controls to protect the Bank from regulatory risk.

  • Support the AML Compliance Risk Management Framework through control assessment and effectiveness testing.

  • Develop and provide specialized AML-ATF training to Bank colleagues, Senior Management and Directors, as required.

  • Perform special projects, and additional duties and responsibilities as required.


  • University degree or equivalent combination of education and business experience.

  • Minimum 3-5 years’ experience related to AML/ATF compliance program strategy and management, risk management frameworks, goal & program effectiveness evaluation processes.

  • Strong working knowledge of American Express or banking industry products and services, in particular a strong understanding of credit card and loan products.

  • Strong understanding of Canada’s regulatory environment and applicable laws and regulations as it relates to AML/ATF.

  • Preferred applicant will have ACAMS Certification.

  • Demonstrated strategic thought leadership to define AML/ATF programs, develop winning strategies and anticipate change. Experience in implementing regulatory-based changes in financial services.

  • Self-starter, strategic thinker and must have the ability to manage complex projects, influence without authority and effectively collaborate across multiple support and business groups and markets.

  • Experience in managing & driving regulatory reviews and internal audits by coordinating efforts across multiple lines of business and functional work groups.

  • Strong organizational and planning skills to administer and perform a broad range of projects and processes.

  • Excellent verbal, written communication, and interpersonal skills to successfully interact, persuade, and influence a broad spectrum of constituents at all levels.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job: Compliance

Primary Location: Canada-Ontario-Toronto

Other Locations: Canada-Ontario-Toronto

Schedule Full-time

Req ID: 21009588