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American Express Manager/Sr. Manager Global Lending and Cobrand Product Development in Toronto, Ontario

Description

The Global Lending and Cobrand Product Development team is responsible for leading large, cross-functional teams to drive new products, features and capabilities from ideation to market launch - globally. This role has high visibility and broad exposure to all critical areas of the Consumer business.

Responsibilities include:

  • Drive vision, develop and launch global products, features and capabilities, ensuring global reusability

  • Lead Consumer-wide strategic initiatives (from kick off to launch) to drive business results, improve customer experiences, and increase agility in product development

  • Critical participant in concept development, feasibility assessment, and end-to-end customer experience design

  • Understand business objectives and customer needs, and identify creative ways to leverage capabilities and develop new solutions to meet those needs

  • Act as the product ambassadors with deep knowledge about the end to end product offering, capabilities and experiences. Operate from a strong basis of knowledge and confidence

  • Working with central and local cross-functional teams to ensure capabilities meet market needs and adhere to local regulatory, compliance and risk requirements. Coordinate with local market to obtain alignment and influence decisions.

Qualifications

  • Excel and desire to function in a fast-paced environment and simultaneously drive multiple projects

  • Comfort with technology, and ability to understand business and customer needs and translate into tech requirements

  • Demonstrated ability to drive results in a highly matrixed organization, capable of influencing and building internal alignment across lines of business and support groups

  • Manage effectively through ambiguity and evolving strategies while maintaining customer focus

  • Communicate complex topics clearly across multiple stakeholders, including Technologies, Product, Marketing, Servicing, and Co-brand partners

  • Experience as a product owner in agile delivery environment a plus

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job: Marketing

Primary Location: Canada-Ontario-Toronto

Schedule Full-time

Req ID: 21009616

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