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Gallagher Loss Adjuster - Waikato Region in New Zealand

Gallagher Bassett is New Zealand’s premier third party administrator (TPA). We manage group insurance plans and claims on behalf of insurers, brokers, government bodies and self-insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co, and recently awarded as an Employer of Choice 2021 by HRD New Zealand. We are also celebrated as one of the Top 15 Best Employers in the NZ Insurance Industry 2020.

Recognised for excellence as a service provider our team are geographically dispersed throughout New Zealand. GB provides a suite of claims management, risk management and related services out of offices located in Auckland, Christchurch, and Dunedin.

We are proud to be one of 124 companies from 19 countries on 5 continents, named on the Ethisphere Institute’s 2021 World’s Most Ethical Companies list for the tenth consecutive year.

The Role

We have a fantastic opportunity for a Loss Adjuster within our General Insurance team. We are looking for someone who can assist with us with assessments across a range of New Zealand’s leading insurers. You will also have the opportunity to take an active role in the continuous improvement of processes within the business.

Responsibilities include but are not limited to:

  • Conduct onsite assessments to establish cause and quantum of insurance claims; this includes commercial, domestic, EQC and event claims.

  • Managing a small portfolio of claims from assessment to completion/settlement;

  • Being available for the rostered after hours/on call duty assessor

  • Maintaining a full understanding of policies, processes and systems;

  • Be able to understand and interpret insurance policies across a range of products

  • Engage and manage specialists as and when required, including reviewing reports and providing instruction or progressing the claim

  • Compile high quality detailed scope of works, loss schedules and photographic evidence

  • Actively contributing to initiatives and driving growth or improvement, both personally and across the organisation;

The role is remotely based and will primarily serve the Waikato region. We are looking for someone with a commitment to high standards of customer service, has a sense of personal responsibility for resolving issues, empowering yourself and your colleagues to exceed customer expectations.

The Right Person

Ideally, you will have:

  • Proven experience in general insurance loss adjusting essential;

  • Qualification in loss adjusting, or, have started to obtain the qualification

  • Minimum 5 years of work experience;

  • Ability to interpret Policy wording to support claim decisions;

  • Experience/knowledge of the building/construction industry;

  • Understanding of Health & Safety requirements

  • Communication effectiveness / demonstrated high-level interpersonal skills;

  • Demonstrated time-management, organisational and negotiation skills;

  • Demonstrated computer literacy i.e. Microsoft Office Suite; ability to learn new systems;

  • Enthusiasm and initiative, with the willingness to contribute to a dynamic, professional and positive team environment

Benefits & Culture

When you join the Gallagher Bassett team, you’ll be joining a culture of best practice, partnership, success and fun! Every member of our team is highly skilled, with a passion for what we do! We work collaboratively to deliver meaningful and relevant services to our clients, and to ensure a consistently high level of job satisfaction among our team members.

Life at Gallagher Bassett is often fast-paced, unpredictable and challenging. Our work is deeply rewarding, social and engaging.

Some of our benefits include:

  • Attractive remuneration package

  • Company vehicle to use in the course of your employment

  • Free Medical Insurance

  • Ongoing professional development

  • Employee referral incentive

  • Employee Wellness Program

  • Employee Assistance Program (for yourself and immediate family members)

If you’re looking to step into a great career with a progressive company – we look forward to hearing from you.

Apply now!

Click on Apply for this Job.

Only people with the right to work in this country will be considered for this position.

Applications from agencies will not be accepted.

Job: Claims

Organization: GB International

Title: Loss Adjuster - Waikato Region

Location: New Zealand

Requisition ID: 69446

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