CVS Health Pharmacy Technician Retail Full TIme in Warminster, Pennsylvania
Performs order entry and customer service tasks related to activities in support of the medication dispensing process. Research medication order issues and facilitate their resolution. Key Responsibilities: Calculates and/or verifies the correct dosage based on the prescription Enters new and refill orders in a timely and accurate manner Support the patient intake process Process orders based on the priority assigned Batch and print labels, forms and delivery tickets Prepare backup pharmacy orders Courteously assists all internal and external customers Consult with dispensing pharmacist regarding prescription order clarification, non-stock items, order entry problems or concerns Triage customer service requests by department, urgency, and information/response required Resolve customer complaints, issues and concerns Research questions, issues, and concerns as directed by management Answer incoming customer calls Collect, prioritize and sort incoming faxes to the appropriate department/area Review orders for completeness and fax back orders to customers as needed. Initiate non-discretionary calls to facilities Communicate with pharmacy field staff via email, phone or fax regarding patient changes received from facilities Coordinate/manage “STAT” order process (check e-kit stock list and fax back to customer) Assist team members/department as needed in order to meet workflow deadlines and/or complete miscellaneous projects
Excellent verbal and written communication skills Ability to work independently, meet deadlines and be flexible Good organizational skills and detail oriented Knowledge of medical terminology (including sig codes and Roman numeral), brand and generic names of medications and general pharmacy terminology Ability to perform tasks accurately and efficiently when inputting information Licensed/registered pharmacy technician or as required by state law Basic math and analytical skills ; Intermediate typing/keyboarding skills
COVID-19 Vaccination Requirement
CVS Health requires its Colleagues in certain positions to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated.
If you are vaccinated, you are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 10 days of your employment. For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 shot within the first 45 days of your employment. Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with CVS Health.
If you are unable to be fully vaccinated due to disability, medical condition, pregnancy, or religious belief, you will be required to apply for a reasonable accommodation within the first 10 days of your employment in order to remain employed with CVS Health. As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated. If your request for an accommodation is not approved, then your employment may be terminated.
Previous pharmacy technician experience Previous data entry experience
High school diploma or equivalent
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.