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Equal Employment Opportunity Commission Chief Mediation Officer in Washington, District Of Columbia


As a Chief Mediation Officer at the GS-0301-15, you will be part of the Office of the Chair. If selected, you will be responsible for planning, managing, and directing the Agency's RESOLVE Program. RESOLVE is an internal alternative dispute resolution (ADR) program that addresses individual concerns and workplace problems by mediating complaints, offering informal dispute resolution, designing climate assessments, conducting group facilitations, and providing conflict-resolution training.


The incumbent is the Director of the EEOC RESOLVE Program as well as a mediator and an expert on innovative ADR and mediation principles, concepts, processes and techniques.

Prepares and implements RESOLVE Program guidance and standard operating procedures and policies, identifies internal systemic equal opportunity or workplace barriers and their solutions,

Personally reviews (or oversees the review) of internal EEOC ADR cases to determine which issues can be resolved through mediation, shuttle diplomacy, and facilitation.

Serves as the advisor to the Chair, the Commission, the Chief Operating Officer and senior EEOC leaders regarding matters related to the potential implementation of similar early intervention programs in ADR programs throughout the Federal govt.

Provides expert consultation to employees and interfaces with the union regarding the ADR process as an alternative to administrative investigations and other formal procedures

Responsible for RESOLVE Program design enhancements, program evaluation, and training, including professional leadership and guidance in planning, developing and carrying out program objectives


Conditions of Employment


For the GS-15: You must possess at least one year of specialized experience, equivalent to the GS-14 grade level in the Federal government, performing duties such as: prepares and implements standard operating procedures and policies; identifies internal systemic equal opportunity or workplace barriers and their solutions; designs and prepares innovative training materials and conducts training/outreach seminars; monitors settlement agreements and reviews the enforceability of each agreement to ensure that it is consistent with the law; and evaluates the performance of assigned staff, establishes employee work plans and standards, assigns work, and reviews work products, Merit promotion applicants must meet time-in-grade requirement as defined in 5 CFR 300, Subpart F. One year at the GS-14 level is required to meet the time-in-grade requirements for the GS- 15 level. You must meet all qualification and eligibility requirements by the closing date of this announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.


Additional Information

Relocation expenses will not be paid. This job opportunity announcement may be used to fill additional similar vacancies across EEOC. If you are unable to apply online or need to fax a document that you do not have in electronic form, please contact the HR Specialist listed in this vacancy. If you are a veteran and you are claiming 5-point veterans' preference, you must submit a copy of your DD-214 or other proof of eligibility.

If you are a veteran and you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. For more information on veterans' preference (see Males born after 12-31-59 must be registered or exempt from Selective Service (see: All employees of the Federal government are subject to the conflict of interest statutes and regulations including the Standards of Ethical Conduct that govern activities with outside organizations and reporting financial holdings. This position may require the incumbent to complete a confidential financial disclosure report within 30 days of appointment.